ennyoueffsea Posted December 3, 2009 Share Posted December 3, 2009 Hi All, Asking a question on behalf of me partner. She bought a Freecom 'Tough Drive' a few months ago and has been using it to transfer data off the pc. Today though when it has been plugged in, there's no response at all, and is not showing up in 'My Computer'. I've tried the drive on my pc and all works fine. We've also tried a pen drive on her pc and this is recognised without a problem. Both pc's running XP SP3. Any suggestions would be really appreciated. Terry Link to post Share on other sites More sharing options...
Dave Posted December 3, 2009 Share Posted December 3, 2009 Tried a different USB port? Link to post Share on other sites More sharing options...
ennyoueffsea Posted December 6, 2009 Share Posted December 6, 2009 Sorry for the delay Dave, am on nights just now. Yeah, tried usb's front and back, still no joy. Link to post Share on other sites More sharing options...
Willow Posted December 6, 2009 Share Posted December 6, 2009 maybe update her pc's usb drivers? the external drive isn't making a clicking noise is it? Link to post Share on other sites More sharing options...
ennyoueffsea Posted December 7, 2009 Share Posted December 7, 2009 the external drive isn't making a clicking noise is it? No, no unusual noises at all. Works fine on my pc. Will mention that about the usb drivers. Cheers. Link to post Share on other sites More sharing options...
wacko Posted December 7, 2009 Share Posted December 7, 2009 That can also be caused by a dicky power supply. If you know someone else with a similar drive, try it out with their power supply. Link to post Share on other sites More sharing options...
khay Posted December 8, 2009 Share Posted December 8, 2009 Sometimes a drive tries to show as a letter thats all ready assigned. For example USB drives normally show up as E drive. If you have a partitioned drive or mapped to a network drive all ready mapped to the same letter it wont show up in my computer. Try the following for XP - > Start -> Control Panel -> Administrative Tools -> Computer Management and then click on Disk Management. Can you see an extra drive in there? Also when you plug the HDD in does the safely remove hardware option show in the bottom right hand corner? Link to post Share on other sites More sharing options...
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