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laptop internet wont work.


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Stuff to try:


Look on Twitter and/or the ISP's status page for broadband outages in the area.

Reboot the router - should be a small push button on the back to turn it off then on again.

Restart the laptop.

Flush the laptop's DNS: go to Start/Run and type in 'cmd' followed by enter. Then type 'ipconfig /flushdns' followed by enter.

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I know the router is ok as i'm using it on my laptop and phone.


her laptop had been ok till i put avast anti virus on it then it went tits up even after uninstalling. tried a system restore, will flush it out as you've described once it's reset, cheers.

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