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10 minutes ago, stozo said:

I feel like all the kicking off about ticket process is a bit people wanting to have their cake and eat it. People want us to compete for trophies. FFP is the major barrier to that. Which means we need to increase revenue. Which in turn means everything (especiallly tickets) will go up in price. Everything has a cost, and this is the price of success. 

 

Asking a low income person/family to pay an extra 15% for match tickets is one thing. Telling them that they might have to pay an extra 100% if they are unlucky is quite something else. It's emotional blackmail by the club and it's inexcusable.

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Just now, TRon said:

 

Sorry like but I would be surprised. What the fuck would Mourinho do with the same squad that Howe hasn't already done better? The only way you can get better results than we are getting is to ignore FFP and just start throwing money at superstars.

Big name = £££ and more exposure

 

More memberships = £££

 

Increase ticket prices = £££

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6 minutes ago, TheGuv said:

Big name = £££ and more exposure

 

More memberships = £££

 

Increase ticket prices = £££

 

It doesn't work if the manager doesn't get better results though. I don't think the board members or the ownership would be that short-sighted.

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31 minutes ago, stozo said:

I feel like all the kicking off about ticket process is a bit people wanting to have their cake and eat it. People want us to compete for trophies. FFP is the major barrier to that. Which means we need to increase revenue. Which in turn means everything (especiallly tickets) will go up in price. Everything has a cost, and this is the price of success. 


Stozo the Bozo…

 

How on earth you can think this ticketing and membership fiasco is a grand plan to get around FFP is beyond me.

 

 

Edited by AJ9

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So they capped memberships last year without telling people. This year it was uncapped but they don't release the info on how the ballots will work until after everyone has bought one. 

 

It's absolutely terrible communication and exploitative of our fan base. The whole thing has been a shambles. 

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13 minutes ago, TRon said:

 

It doesn't work if the manager doesn't get better results though. I don't think the board members or the ownership would be that short-sighted.

Don’t shoot the messenger. Only passing on something I was told.

 

I think some people are still slightly naive to what the Club’s overall objectives are moving forward. 

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38 minutes ago, stozo said:

I feel like all the kicking off about ticket process is a bit people wanting to have their cake and eat it. People want us to compete for trophies. FFP is the major barrier to that. Which means we need to increase revenue. Which in turn means everything (especiallly tickets) will go up in price. Everything has a cost, and this is the price of success. 

 

I've said this before but I believe there should be scope in FFP for additional equity injection from owners if they can demonstrate that they are not milking fans.  For example if our ticket price is £20, we have a waiting list for tickets and are sold out.  If Arsenal are charging £100 for an equivalent ticket then £80 * 52,000 should be able to be injected.  Until rules like this exist commercial revenue must be increased.

 

 

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11 minutes ago, TheGuv said:

Don’t shoot the messenger. Only passing on something I was told.

 

I think some people are still slightly naive to what the Club’s overall objectives are moving forward. 

Are you saying that commercial decisions will become more and more the focus until everything revolves around it?

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1 hour ago, thepercyarms said:

 

they've sold unlimited amounts of memberships rather than the cap them like they did last year.

the memberships have increased in price by getting on 50%.

an aston villa ticket for the home game last season was £34, £44 this, an increase of 33%, opportunistic is putting it fucking mildly, it's outright profiteering and they're taking the fucking piss.

My question about whether it was "opportunistic" or not was in response to a post about the ballot vs the virtual queue rather than ticket/membership prices.

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9 minutes ago, gbandit said:

Are you saying that commercial decisions will become more and more the focus until everything revolves around it?

Maybe not as black and white as that, but you can certainly see the sea change… 

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50 minutes ago, Hovagod said:

I have asked this again and again about the Trust and True Faith? I was wholly disengaged at the time, but am I right in thinking they encouraged others to get rid of their season tickets while keeping hold of their own? And promised consultation with the club and new owners about loyalty points that they were quite obviously in no way placed to guarantee? Almost have to admire the moxie really.


If that happened that’s really fucked. Although from the outside looking in on the Trust and the other groups of the same ilk, they all seem incredibly self serving and are only used to elevate their own self interests/self image while being attached to the club and their proximity to it for clout. So something happening like mentioned above, while absolutely fucked, comes as no surprise really. 

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16 minutes ago, Keegans Export said:

My question about whether it was "opportunistic" or not was in response to a post about the ballot vs the virtual queue rather than ticket/membership prices.

 

ah, ok, apologies, wasn't intended as a personal go at you anyway, just an observation.  :)

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Having a succession plan in place is sensible regardless of how well the current manager is doing. Mourinho being that succession plan would definitely lead to questions over their competence though. 

 

That said, I'm not sure I believe it. Surely Ashworth would have an awful lot of say in who the next manager would be, and I highly doubt Mourinho would be his cup of tea. 

 

I could think of worse appointments if it did go tits up for Howe, mind...

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Am I being stupid here, or isn’t this ticketing issue a pretty minor thing? It seems like the level of vitriol towards it is massively disproportionate to the actual issue.

 

I think it will be a stupid oversight rather than anything malicious, and it will all be sorted out within a week.

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Just now, et tu brute said:

The thing that stinks for me with randomly allocating tickets, is that people with medical issues are basically not going to enter a ballot, when they maybe allocated a seat which will be a non starter due to their issues. 

 

.com have nailed it.

 

Quote

Tuesday saw NUFC release ticket sale information in respect of their opening home and away games in the Premier League - the details of which have been greeted with dismay by many of those affected.

Home:

FYI: The ballot window for Villa is publicised as being 48 hours - the club's FAQs state they will be 24 hours.

FYI: A reminder that home match tickets obtained in a ballot cannot be used by anyone other than the member who obtained them. The checking process and the penalty for non-compliance is unspecified.

Aside from the late notice of the ballot scheme and the consequent travel issues caused, the inability to select seats and price categories is fundamentally wrong and completely at odds with current economic reality.

The vast difference between paying £44 or £74 for a match ticket with no choice is as unacceptable as the lack of choice in where those tickets are. 

The front row of the Leazes lower is as undesirable to many as the back row of Level 7 - not only in terms of the view but also accessibility of that seat.     

The lack of clarity regarding the ballot process when memberships went on sale last week has also caused some to openly regret paying the £37 as they now don't think the scheme is workable for them.

An element of "be grateful for what you're given" over the whole thing echoes other current ticketing issues where a lack of clarity and sympathy is evident.

The Newcastle United Supporters Trust (NUST) have published the following response online here

Away:

FYI: there's a move away from 10am as a time for commencing away sales - that now becomes 2pm.

FYI A timetable for points reduction is laid out but the level of that reduction will vary according to the rate of sale and number available so cannot be predicted.

The largest number of queries have been prompted by the threat to enforce the rules prevent transfer of tickets and the promise of unspecified ID checks.

As has been previously communicated to the club, anyone purchasing tickets in a group has no means of finding out which ticket in that group is theirs - so in order to satisfy an ID check, every member of that group would need to enter the ground together - something that's wholly unworkable. 

 

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2 minutes ago, Shadow Puppets said:

Am I being stupid here, or isn’t this ticketing issue a pretty minor thing? It seems like the level of vitriol towards it is massively disproportionate to the actual issue.

 

I think it will be a stupid oversight rather than anything malicious, and it will all be sorted out within a week.

 

 

There's a few issues at play here, which do you think are minor?

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Clearly not a clever decision and wouldn’t be surprised if Staveley isn’t to impressed with this. They’ve employed expensive new execs to run the show and as with many new execs they’ll want to make changes.

 

Wouldn’t be surprised that whoever’s idea this was is hauled in front of the owners, as it’s clearly a PR disaster. 
 

I’m certainly not convinced this is a decision made by the owners, but clearly they’ve employed people who think this is acceptable, hopefully they’re savvy enough to step in put a few remedies quickly in place.

 

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3 minutes ago, Shadow Puppets said:

Am I being stupid here, or isn’t this ticketing issue a pretty minor thing? It seems like the level of vitriol towards it is massively disproportionate to the actual issue.

 

I think it will be a stupid oversight rather than anything malicious, and it will all be sorted out within a week.

 

It's not minor at all. It would be if they changed it now and allowed winners in the ballot to pick their seat or just scrapped the whole thing altogether and revert to last season's system. Ticketing for fans is the bare minimum an elite level football club should be getting right and this summer has been a total shambles from communication to the changes themselves.

 

Some issues include and are not limited to; for members you enter a ballot per match and get randomly assigned any seat in the ground for that match even though the seats have a price range of £30, regardless of how accessible or desirable that seat is to you. Some people can't afford to fork our £74 for a football match (charging that in the first place anyway is a bit of a disgrace in itself), a pensioner who can't walk too far may get assigned a seat in Level 7 or high up in Level 4 with no handrails up to it. A STH will never be able to get the seat next to or near him to take his child to a match again, the child in fact will likely be randomly assigned a seat at the opposite end of the ground. Typically vocal fans who sing a lot may get assigned to a seat in quieter areas such as the Platinum Club and less vocal fans may get assigned into the Gallowgate or safe standing area which will negatively impact the atmosphere. 

 

It's absolutely shit. I'm lucky enough to probably being able to fork out in excess of £70 for a match but I don't want to. I don't want to pay that much and I don't want to sit in the Platinum Club because no one I know sits near there and the atmosphere is shit. But I'd get no choice and get charged for it regardless so I either have to take it or leave it. It's totally wrong.

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