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The matches are coming thick and fast now, most of my working day is now spent being in queues for ballots, sales and F5ing.

 

Spent £405.00 on home tickets so far this season directly through the club and we're only in the middle of October, can't see me being able to keep this up unless Crimbo is cancelled this year. 

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19 minutes ago, bobbydazzla said:

Screenshot-2025-10-15-120305.jpg

 

 

 

 

Screenshot-2025-10-15-120817.jpg

 

 

 

 

For those that haven’t seen, this was Hopkinson’s response to the Trust pushing for more clarity around membership numbers:

 

“I’ve really valued the conversations I’ve had with Lisa Mole from the Newcastle United Supporters Trust. As CEO, it’s been incredibly important for me to understand the deep connection between this club and its supporters, and Lisa has been instrumental in helping me appreciate the vital role the Trust plays in representing our fan community. These discussions have given me genuine insight into what Newcastle United means to so many people, and they’ve been built on a foundation of mutual trust and openness. I’m committed to ensuring that supporter voices remain at the heart of everything we do as we move forward together, and I believe that trust between the club and our fans is essential to our success.”

 

Obviously, nothing whatsoever in that in terms of providing actual answers, but the Trust did seem to think he was genuine in his response and are hopeful of some more meaningful answers being provided going forward.
 

Perhaps he’s just a better bullshitter than Eales? We’ll see.

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16 hours ago, LFEE said:

Hopefully problem solved tomorrow but like I say if no sign of improvement get on to the phone ASAP. 
 

Not casting aspersions but maybe you have been blocked by the club due to multiple device usage or account linked to you…

 

Aye seems like it was sorted today. Logged in and there was loads of "pairs" dotted around for me to pick which I assume was due to me applying for 2 tickets in the ballot. Got 2 in the Gallowgate.

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1 hour ago, bobbydazzla said:

If anyone has a worse set of ballot results than this, then to commiserate I'll lend them my Sven Adult Books VIP 50% Discount Card for an entire week.

 

Screenshot-2025-10-15-115539.jpg

 

 

 

 

 

It's mad that you didn't get a single one last season. I accept there's going to be variation in success and some will be more unlucky, but noone should be paying their membership fee and getting 0 from 23 applications - they surely should've fixed it for you when you reached a certain number of fails even if there's not a sophisticated system in place.

 

On the bright side you've turned a corner with your recent run of success (1/8)

 

Can Wor Flags do a Justice For Bobby flag?

 

 

Edited by Superior Acuña

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1 hour ago, SteV said:

So the result, for the majority in here, who are particularly committed to getting tickets, is that it’s actually ’easier’ for them to get tickets, even if they have to endure the almost constant ballot rejection.

 

Yeah, as much as I never win a ballot, I never want more tickets put in the ballot :lol:

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1 hour ago, Tross said:

The matches are coming thick and fast now, most of my working day is now spent being in queues for ballots, sales and F5ing.

 

Spent £405.00 on home tickets so far this season directly through the club and we're only in the middle of October, can't see me being able to keep this up unless Crimbo is cancelled this year. 

 

one reason why I am secretly relieved when failed a ballot. Save most of that money for investing in my stock portfolio and I get to eat Five Guys while watching on my laptop.

 

Tickets are so expensive really, only the Carabao games which are 20 quid feel reasonable to me

 

 

Edited by kenlau88210

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1 hour ago, SteV said:

So the result, for the majority in here, who are particularly committed to getting tickets, is that it’s actually ’easier’ for them to get tickets, even if they have to endure the almost constant ballot rejection.

 

Yes, it's easier to get tickets than 23/24

 

But also

 

No, it's an absolute fuck-on having to be available to do general sale. And it's still a lottery, albeit a gameable lottery 

 

Just a few ballot wins a season would be nice. So I didn't have to fuck about on my computer at 10am on Monday and Tuesday mornings for 33 matches out of 34

 

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4 minutes ago, bobbydazzla said:

 

Yes, it's easier to get tickets than 23/24

 

But also

 

No, it's an absolute fuck-on having to be available to do general sale. And it's still a lottery, albeit a gameable lottery 

 

Just a few ballot wins a season would be nice. So I didn't have to fuck about on my computer at 10am on Monday and Tuesday mornings for 33 matches out of 34

 

I think everybody realises the ridiculous efforts people like yourself have to go to, to consistently get tickets.

 

I think the Trust did a survey (possibly in conjunction with the club) a while back asking which option out of ballot, stickman (gen sale) or a combination of the two, people would prefer, and the combination was a relatively clear winner (if I remember right).

 

Now not withstanding issues that the club could improve on to weed out / reduce touting, such as ID requirement for membership etc., would this current combination approach always be people’s preferred method, until capacity increases?

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Think we've said before, there's not really a good option except create loads more tickets. 

 

Maybe some kind of membership tier levels or loyalty recognition, but the past system has been so patchy that I'm not sure how you would start assessing who the most deserving fans are now. 

 

Personally I obviously don't want a return to ballot only. Even though it's fair in absolute terms it's not necessarily 'fair' to give tickets out randomly to anyone who applies. 

 

One thing I would do is either restrict the membership sale period to something like a month before the season starts, or say that you have to have a membership for 3 months before a big fixture or something like that. Something to stop people buying memberships for specific games or signing up again once banned. 

 

I personally think the club could also set aside a fund and a team to buy up tickets on 3rd party sites and cancel the memberships of the people selling them. Would probably only take a few months to really run that number down, especially if they can't re-buy memberships. 

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18 minutes ago, SteV said:

I think everybody realises the ridiculous efforts people like yourself have to go to, to consistently get tickets.

 

I think the Trust did a survey (possibly in conjunction with the club) a while back asking which option out of ballot, stickman (gen sale) or a combination of the two, people would prefer, and the combination was a relatively clear winner (if I remember right).

 

Now not withstanding issues that the club could improve on to weed out / reduce touting, such as ID requirement for membership etc., would this current combination approach always be people’s preferred method, until capacity increases?

 

For me, they don't need to change the system.

 

I'd be semi-placated by something as simple as this before each game goes on sale:

 

For the upcoming game against Whoever FC:

There are 10,000 tickets in the ballot

There are 10,000 tickets in general sale

 

And I'd be a strong advocate of membership purchase windows. One that's open June to Aug and one that's open during Jan. If you don't buy one then, you can't go to games.

Plus memberships have to be held for a minimum length of time and also have been vetted in order to apply for tickets to massive games. e.g. Makems or Champs League or late stage cup games.

 

And I'd also like a public statement to categorically confirm they never weight the ballot in any way, so they can be held accountable if it turns out they do.

 

Our current membership isn't a membership, it's a tax that gives you the chance of buying tickets.

 

 

 

 

 

 

Edited by bobbydazzla

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I actually don't mind the system as it is. If they could weed out all the bots and touts it would be pretty much as good as you could get. I'm still a big advocate for rewarding members by way of loyalty points and using that system for the bigger games though. Awarding a loyalty point for successfully purchasing a home ticket should be a thing, maybe even grant ST holders 19 points at the start of every season just to keep them "ahead", then award for extra cup games on top of that.

 

They've tweeked the ballot so that if successful you weren't just given a random seat, you can choose and that was an excellentimprovement, and if you fail in the ballot you still have 2 further options in members general sale and resale. The resale in particular has proven very fruitful for me I have to say.

 

Another point is that if you go to the match with a child, as I usually do, applying in Level 7 massively increases your chances of ballot success. 

 

Ultimately you're always going to have a large section of disappointed people. Probably got 80k+ trying to get to most games which far surpasses the capacity.

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2 hours ago, Wallsendmag said:

 

Aye seems like it was sorted today. Logged in and there was loads of "pairs" dotted around for me to pick which I assume was due to me applying for 2 tickets in the ballot. Got 2 in the Gallowgate.

Glad you got sorted :)

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image.thumb.png.41b10162adac99c9d691c93a94ca7bd0.png

 

Pretty sure this is accurate.

 

That cluster of successes came when I applied in L7.  If you go for the lower bowl, I think your chances are greatly reduced.

 

I've got the 10am genny locked down though since 24/25 and the only misses are ones I was away for work for. 

 

 

Edited by Sima

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So this thing with the Spurs ticket being added to your season pass (only mentioned in a line at the very bottom of the email about payment, beneath stuff about changing your credit card) is that to stop people forwarding emails when they can't make a game rather than passing on the ticket through official means? 

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4 minutes ago, BlueStar said:

So this thing with the Spurs ticket being added to your season pass (only mentioned in a line at the very bottom of the email about payment, beneath stuff about changing your credit card) is that to stop people forwarding emails when they can't make a game rather than passing on the ticket through official means? 

Probably, and (if done properly…) should make the overall process easier in that there’s nothing additional for people to download, so less chance of ‘user error’.

 

If it all works properly, I’d like to think it’s the precursor to members getting some kind of digital card which is has any tickets automatically loaded to it.

 

Would at least make the touts job a bit harder if that were the case.

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20 minutes ago, BlueStar said:

So this thing with the Spurs ticket being added to your season pass (only mentioned in a line at the very bottom of the email about payment, beneath stuff about changing your credit card) is that to stop people forwarding emails when they can't make a game rather than passing on the ticket through official means? 

 

I was caught out with this as I never received an e-mail with the ticket on.  Had to go into my account and get the QR code to scan.

 

Not exactly foolproof as you could just snip the QR code to forward...

 

 

Edited by Sima

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13 minutes ago, SteV said:

Probably, and (if done properly…) should make the overall process easier in that there’s nothing additional for people to download, so less chance of ‘user error’.

 

If it all works properly, I’d like to think it’s the precursor to members getting some kind of digital card which is has any tickets automatically loaded to it.

 

Would at least make the touts job a bit harder if that were the case.

 

Unfortunately it would also make it more difficult for some of us who help each other out with tickets too and pass the e-mail on. (I say each other, I've mostly been the beneficiary). Not saying that's enough of a reason not to do it necessarily, def in favour of making things more difficult for touts.

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2 minutes ago, Superior Acuña said:

 

Unfortunately it would also make it more difficult for some of us who help each other out with tickets too and pass the e-mail on. (I say each other, I've mostly been the beneficiary). Not saying that's enough of a reason not to do it necessarily, def in favour of making things more difficult for touts.

Yeah, I understand that. Tbh, if it comes in, and you're in a group that kind of pass tickets between each other, the group burner phone becomes a sensible, if more difficult, option.

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15 minutes ago, SteV said:

Yeah, I understand that. Tbh, if it comes in, and you're in a group that kind of pass tickets between each other, the group burner phone becomes a sensible, if more difficult, option.

 

If a member buys a ticket, then for some reason they can't go to the game, there should be a legit and traceable way for the ticket to be resold by the club, or officially passed on to another member.

 

Same as can be done with season tickets.

 

Plans change and not everyone can make it to a game they've bought a ticket for.

 

The current set up is a joke. Can email your ticket to anyone at all, but if NUFC find out you've emailed your ticket to someone they'll ban you.

 

NUFC have never explained what I'm officially supposed to do with my ticket if I can't make it to a game. Just leave an empty seat and take a £60 hit ?

 

 

 

 

Edited by bobbydazzla

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6 minutes ago, bobbydazzla said:

 

If a member buys a ticket, then for some reason they can't go to the game, there should be a legit and traceable way for the ticket to be resold by the club, or officially passed on to another member.

 

Same as can be done with season tickets.

 

Plans change and not everyone can make it to a game they've bought a ticket for.

 

The current set up is a joke. Can email your ticket to anyone at all, but if NUFC find out you've emailed your ticket to someone they'll ban you.

 

NUFC have never explained what I'm officially supposed to do with my ticket if I can't make it to a game. Just leave an empty seat and take a £60 hit ?

 

 

 

 

 

Agreed. I sort of understand why they don’t allow the transfer option, but can’t see the reason for the no refunds.

 

I know you get credit (I think?) but given how hard it is to get tickets for a lot of members, that’s not always a particularly viable solution.

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10 minutes ago, bobbydazzla said:

 

If a member buys a ticket, then for some reason they can't go to the game, there should be a legit and traceable way for the ticket to be resold by the club, or officially passed on to another member.

 

Same as can be done with season tickets.

 

Plans change and not everyone can make it to a game they've bought a ticket for.

 

The current set up is a joke. Can email your ticket to anyone at all, but if NUFC find out you've emailed your ticket to someone they'll ban you.

 

NUFC have never explained what I'm officially supposed to do with my ticket if I can't make it to a game. Just leave an empty seat and take a £60 hit ?

 

 

 

 

 

I've called the box office to advise I couldn't make a game and they were happy to cancel it and refund. But offered no alternative option such as assign to a mate. 

 

So backwards 

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