bobbydazzla Posted October 15, 2025 Share Posted October 15, 2025 14 minutes ago, patrone said: I've called the box office to advise I couldn't make a game and they were happy to cancel it and refund. But offered no alternative option such as assign to a mate. So backwards Didn't know you could do that, that's useful info Link to post Share on other sites More sharing options...
Stifler Posted October 15, 2025 Share Posted October 15, 2025 36 minutes ago, patrone said: I've called the box office to advise I couldn't make a game and they were happy to cancel it and refund. But offered no alternative option such as assign to a mate. So backwards I’ve got a refund a couple of time when I ended up getting called into work, the thing is though they gave you as credit, not an actual refund. You can’t even use it to buy club merchandise, it’s got to be tickets. Link to post Share on other sites More sharing options...
LFEE Posted October 15, 2025 Share Posted October 15, 2025 9 minutes ago, Stifler said: I’ve got a refund a couple of time when I ended up getting called into work, the thing is though they gave you as credit, not an actual refund. You can’t even use it to buy club merchandise, it’s got to be tickets. Interesting you can’t use on merchandise. Link to post Share on other sites More sharing options...
Stifler Posted October 15, 2025 Share Posted October 15, 2025 21 minutes ago, LFEE said: Interesting you can’t use on merchandise. I think I also tried to use it on a stadium tour and couldn’t as well. Link to post Share on other sites More sharing options...
Sima Posted October 15, 2025 Share Posted October 15, 2025 Good chance the ticketing site is on a different platform so can’t use a credit balance across all aspects of the club. Link to post Share on other sites More sharing options...
Superior Acuña Posted October 15, 2025 Share Posted October 15, 2025 Divn't get refunds, put them on here pls! Link to post Share on other sites More sharing options...
patrone Posted October 15, 2025 Share Posted October 15, 2025 1 hour ago, Stifler said: I’ve got a refund a couple of time when I ended up getting called into work, the thing is though they gave you as credit, not an actual refund. You can’t even use it to buy club merchandise, it’s got to be tickets. Nah, they refunded back to my credit card, no issues Was last year for Brighton game, one of three of us had to cancel, no worries they said. Link to post Share on other sites More sharing options...
SteV Posted October 15, 2025 Share Posted October 15, 2025 10 minutes ago, patrone said: Nah, they refunded back to my credit card, no issues Was last year for Brighton game, one of three of us had to cancel, no worries they said. Think you might have got lucky there. Not sure they’re supposed to do that according to the rules? Link to post Share on other sites More sharing options...
patrone Posted October 15, 2025 Share Posted October 15, 2025 1 hour ago, SteV said: Think you might have got lucky there. Not sure they’re supposed to do that according to the rules? No idea mate 🤷, I rang like two hours after buying them so was still within the "window" so maybe that's why? Or maybe I just caught the wifey on a good day 🤣 Link to post Share on other sites More sharing options...
SteV Posted October 15, 2025 Share Posted October 15, 2025 Just now, patrone said: No idea mate 🤷, I rang like two hours after buying them so was still within the "window" so maybe that's why? Or maybe I just caught the wifey on a good day 🤣 Ah, possibly the reason then. So, if you want a refund you have realise you can’t go almost immediately after buying them 😂 Link to post Share on other sites More sharing options...
patrone Posted October 16, 2025 Share Posted October 16, 2025 Another multi ballot it seems Link to post Share on other sites More sharing options...
Earp Posted October 16, 2025 Share Posted October 16, 2025 16 minutes ago, patrone said: Another multi ballot it seems failed in this one again as well Link to post Share on other sites More sharing options...
Optimistic Nut Posted October 16, 2025 Share Posted October 16, 2025 59 minutes ago, patrone said: Another multi ballot it seems What's the eligibility for these as I never get them either? Link to post Share on other sites More sharing options...
bobbydazzla Posted October 16, 2025 Share Posted October 16, 2025 3 minutes ago, Optimistic Nut said: What's the eligibility for these as I never get them either? you just have to have entered the original ballot Link to post Share on other sites More sharing options...
patrone Posted October 16, 2025 Share Posted October 16, 2025 (edited) 5 minutes ago, Optimistic Nut said: What's the eligibility for these as I never get them either? just seems to be random, if you "lose" the intial ballot they are re running and emailing the winners of these 2nd, 3rd ballots As far as I believe thats how it is anyway, we got Barca tkts this way Edited October 16, 2025 by patrone Link to post Share on other sites More sharing options...
bobbydazzla Posted October 16, 2025 Share Posted October 16, 2025 (edited) So have they communicated to anyone that there's another behind the scenes ballot taking place ? Or is this another example of changing the official process without any communication to anyone that they've changed the official process. I'm so bored of ticketing that I can't even be arsed to find out by myself. Edited October 16, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
patrone Posted October 16, 2025 Share Posted October 16, 2025 (edited) No idea, I've not seen or heard anything since the "ballot fail" email then randomly email dropped just after 12 today giving me the option Was quite a few left all over, plenty as pairs in Platinum and 1892. Also these Edited October 16, 2025 by patrone Link to post Share on other sites More sharing options...
Sima Posted October 16, 2025 Share Posted October 16, 2025 (edited) That's the same block where groups from The Foundation get loads of tickets. Dundee returns? Edited October 16, 2025 by Sima Link to post Share on other sites More sharing options...
Wallsendmag Posted October 16, 2025 Share Posted October 16, 2025 3 hours ago, patrone said: Another multi ballot it seems That's how I got mine yesterday. Failed in the original ballot and they emailed me on Tuesday to say I could get tickets provided I went on the site and purchased within 24 hours. Got 2 together in the Gallowgate yesterday. Link to post Share on other sites More sharing options...
Frankly Posted October 17, 2025 Share Posted October 17, 2025 Amazingly I have been allocated tickets twice through the ballot this season (even though I only apply for PL games). In previous seasons I was only allocated 1 game all season. Does this mean there are more tickets going Ito the ballot this season? Or is it just a statistical aberration? In addition when I logged in at the appointed time this week to buy my ticket I found that there were 8,000 people ahead of me. Could this mean that 8,000 tickets are allocated to the ballot? Link to post Share on other sites More sharing options...
SteV Posted October 17, 2025 Share Posted October 17, 2025 2 minutes ago, Frankly said: Amazingly I have been allocated tickets twice through the ballot this season (even though I only apply for PL games). In previous seasons I was only allocated 1 game all season. Does this mean there are more tickets going Ito the ballot this season? Or is it just a statistical aberration? In addition when I logged in at the appointed time this week to buy my ticket I found that there were 8,000 people ahead of me. Could this mean that 8,000 tickets are allocated to the ballot? Statistical aberration mate. If anything there’s actually quite a few less going into the ballot compared to two seasons ago. Also, queue numbers are a bit misleading. They are often vastly inflated by people on multiple devices (so obtaining multiple places) and also people leaving/being kicked out the queue, but their ‘number’ still effectively remaining. Link to post Share on other sites More sharing options...
SteV Posted October 19, 2025 Share Posted October 19, 2025 Crackdown on third party reselling increasing? Link to post Share on other sites More sharing options...
bobbydazzla Posted October 19, 2025 Share Posted October 19, 2025 (edited) 16 minutes ago, SteV said: Crackdown on third party reselling increasing? Brighton have dedicated significant resources to try and stop black market tickets. The BBC spent time with them recently https://www.bbc.co.uk/sport/football/articles/c98en3pzrw5o Whereas our lot won’t even investigate when they’re sent the details of a member account selling black market tickets at inflated prices Edited October 19, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
Cort Posted October 19, 2025 Share Posted October 19, 2025 On 16/10/2025 at 13:23, bobbydazzla said: you just have to have entered the original ballot Entered the original ballot and didn't get it. All a bit random, like the entire ticket policy. Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted October 19, 2025 Share Posted October 19, 2025 Just now, Cort said: Entered the original ballot and didn't get it. All a bit random, like the entire ticket policy. A tiny number of people who entered the original ballot, not everyone. Link to post Share on other sites More sharing options...
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