I didn't get an email today and assumed I hadn't been successful in the ballot. Later I noticed the ticket money had been taken from my account. When I logged onto the official site The tickets were there. I have no idea what to do next coz this is my first successful ballot attempt of the season. When I click on the ticket the option to move it to my phone wallet doesn't work. Maybe it will once the email arrives. worth logging to check for tickets, even if you didn't get the promised email to confirm. Hello by the way. This is my first post after viewing for a long time.