Loyalty points

[Leazes1986]

I've just been in contact with the box office to sort out an issue with my account on the official website box office and have now managed to log in. I no longer have a season ticket but I did have one from August 01-May 07 then I had one in 08/09 as well. Obviously I missed the 07/08 season which means that I had to get a brand new season ticket and lose any loyalty points etc (or so I thought). Anyway to my surprise I have just logged onto my account now and they have all of the details for the tickets I have bought from August 00-May 07 and I have 9 loyalty points. I was shocked because you usually lose all of the loyalty points you have when you don't renew dont you? It does not have details of the season ticket I bought in 08/09 which makes me think there is a bit of a fuck up here and the box office haven't cleared all of my past applications and purchases therefore meaning I haven't lost any of my points from the first time I had a season ticket, but they have cleared last seasons points. Surely a fuck up eh?

[Jill]

They've fucked mine up like, not that I'm complaining because I've got more than I should. The ticket used to be my dad's mate's and I got it changed into my name, but I've got all of his points.  Was surprised one day to log on and find out I'd been to Spurs & West Ham years ago.

[Leazes1986]

They had a points scheme thing going on last year for away matches didn't they? Would 9 points actually be a lot if they brought that back in when going to apply for Sunderland, Manure, Smoggies etc? I've been to quite a few away matches but not all of them were bought from my season ticket. Suppose the ones which were and cup matches must have built a few points up though.

[NufcSteven90]

They had a points scheme thing going on last year for away matches didn't they? Would 9 points actually be a lot if they brought that back in when going to apply for Sunderland, Manure, Smoggies etc? I've been to quite a few away matches but not all of them were bought from my season ticket. Suppose the ones which were and cup matches must have built a few points up though.

Boro and Man Utd both went down to 0 points last season, mackems is the only game were points were really needed and it went down to about 30/35 I think.

[jarrovianmag]

I havent had a season ticket since 06/07 and I still have 122 loyality points!

[durhamunigeordie]

I think the way it worked was that it was "season ticket holders with x amount of loyalty points" so there was still priority for season ticket holders. Also i'm sure that the Mackem game went down to 10 briefly last year as I remember being very annoyed as I only had 9!