Mick Posted November 19, 2008 Share Posted November 19, 2008 Hosts have tweaked all they can in the current set-up and because some people are still struggling I think we'll be moving up a level as far as their hosting packages go. So we'll see how we go with that. That'll not help if the database is the problem. Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 This is strange, I can't get on with IE but can with Firefox. IE is throwing up a dnserror, these problems we're getting might be browser specific. Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 What are people using to browse at the minute? Link to post Share on other sites More sharing options...
James Posted November 20, 2008 Share Posted November 20, 2008 Firefox, I'll test IE in a sec. Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 Firefox, I'll test IE in a sec. IE is OK now but it wasn't for half an hour, mine started hanging at 23:59 and has just started working again. Link to post Share on other sites More sharing options...
James Posted November 20, 2008 Share Posted November 20, 2008 And this is IE, working perfectly well at this moment. Link to post Share on other sites More sharing options...
James Posted November 20, 2008 Share Posted November 20, 2008 Firefox, I'll test IE in a sec. IE is OK now but it wasn't for half an hour, mine started hanging at 23:59 and has just started working again. OK. Link to post Share on other sites More sharing options...
junkhead Posted November 20, 2008 Share Posted November 20, 2008 the user's browser is irrelevant in this case. Link to post Share on other sites More sharing options...
nufcjmc Posted November 20, 2008 Share Posted November 20, 2008 SMF database error no access 14.51-14.57 Link to post Share on other sites More sharing options...
UV Posted November 20, 2008 Share Posted November 20, 2008 Getting more and more errors throughout the day here. Have you tried asking for help on the SMF forums? http://www.simplemachines.org/community/index.php?topic=59691.0 The new server is great though. I blame the old server for the state it left the database in, the forum software for quitting in the middle of db queries, and of course the forum users for complaining about it. Did you pay for 3 years up front? Better not complain too much or they'll have no choice but to take the money & try to pass the business on to someone else. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 The best bit is... I blame the old server for the state it left the database in... ...is partially true. We've signed up to the SMF charter membership btw, so will be getting some answers soon. Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 The best bit is... I blame the old server for the state it left the database in... ...is partially true. We've signed up to the SMF charter membership btw, so will be getting some answers soon. If it can't be fixed soon then bin the old stuff and re-install the forum software. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 We tried that during the switchover, it's a two-minute job. It's the database which is the problem I think. I have raised a ticket on SMF's helpdesk. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. Could you run two forums side by side for a period on the same server? Link to post Share on other sites More sharing options...
ChezGiven Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. I'm not fucking moving. End of. Me and madras will have a sit-in if thats what it takes. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. Could you run two forums side by side for a period on the same server? Yes, but the plan would be to get the new one 100% up and running then moving everyone over in one go. Leaving the existing forum there (locked) for a month or two for reference purposes. Again, I stress we're hoping this isn't necessary, but it's on the cards IMO. Link to post Share on other sites More sharing options...
junkhead Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. I'd advice against such drastic measures, as a lot of people will lose interest and things might not pick up. I'll ask again to review the error logs, so that we know exactly what is wrong.. I have no idea where SMF stores them and it probably depends on the host's policy, so if you can't find them, contact the host's support. This is important, because the logs contain the actual error and not the generic hacker-unfriendly 'sorry, smf couldn't connect..' message that the users see. Another advice would be to disable the custom theme and all installed add-ons, strip the forum to minimum functionality and see if we still get the errors.. it's very likely that it might be a db conflict, because of some 3rd party functionality. hopefully, N-O isn't the first board to experience similar failures and the SMF community will help us out. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 PM on the way. Link to post Share on other sites More sharing options...
Guest K9 Posted November 20, 2008 Share Posted November 20, 2008 I havn't had a problem since the switch Link to post Share on other sites More sharing options...
Mick Posted November 20, 2008 Share Posted November 20, 2008 Yes, but the plan would be to get the new one 100% up and running then moving everyone over in one go. Leaving the existing forum there (locked) for a month or two for reference purposes. Again, I stress we're hoping this isn't necessary, but it's on the cards IMO. You could set up a new temp forum up on the new server, it would be better than the other temp forum which hardly anybody uses and that could then be used as the new forum if everything else fails. Link to post Share on other sites More sharing options...
UV Posted November 20, 2008 Share Posted November 20, 2008 FWIW we might end up having to start over with this place. That would mean a new theme (inevitable), a new SMF install and potentially a brand new database. That would mean no existing posts, and perhaps even requiring everyone to register again if we couldn't import the member list table from this database. Obviously we're hoping things don't come to this, but it's sadly a possibility. I'd advice against such drastic measures, as a lot of people will lose interest and things might not pick up. I'll ask again to review the error logs, so that we know exactly what is wrong.. I have no idea where SMF stores them and it probably depends on the host's policy, so if you can't find them, contact the host's support. This is important, because the logs contain the actual error and not the generic hacker-unfriendly 'sorry, smf couldn't connect..' message that the users see. Another advice would be to disable the custom theme and all installed add-ons, strip the forum to minimum functionality and see if we still get the errors.. it's very likely that it might be a db conflict, because of some 3rd party functionality. hopefully, N-O isn't the first board to experience similar failures and the SMF community will help us out. I'm largely using it with the default theme and am still getting the errors for what it's worth. I agree that it really shouldn't be necessary to throw everything away, even if you go for a clean install I'm sure you should be able to import the major tables. Link to post Share on other sites More sharing options...
Dave Posted November 20, 2008 Share Posted November 20, 2008 Cheers chaps. Link to post Share on other sites More sharing options...
Robster Posted November 20, 2008 Share Posted November 20, 2008 Just took me about 5 minutes to switch from Chat to Football Link to post Share on other sites More sharing options...
Robster Posted November 20, 2008 Share Posted November 20, 2008 Just took me about 5 minutes to switch from Chat to Football And now SMF Connection problems. Link to post Share on other sites More sharing options...
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