Greg

Constantly engaging with the club on it and pushing them on it - but the Trust don't set the club's ticketing policy.

No they're not. They had nowt to do with it. 100% imposed by the club - and as with others were only 'engaged' after the decision on this had been made. This is 100% down to the new leadership at the club and their desire to 'have a fan base like Man United' and to attract new fans - they're on record saying that.

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So level 7 is cat 2 and the only cat 3 area is the Leazes / Milburn corner in lower bowl. Doesn't make sense.

We think 2 - but club not confirmed but people seem to be getting tickets there through ballot.

And the 3 game member package hasn’t happened. Ridiculous.

He doesn't need to touch the ball. He gets there and as he's about to play the ball the keeper fouls him. Yes he jumps into it - it's the type of pen Harry Kane has been winning for years. It's clever from Gordon and it is a pen. I would also be furious if that was the other way around, but the way the game is now that's a pen.

He did - then got wiped out by their keeper before he could play it.

And that's a clear penalty. Gordon too quick for him and got to the ball first and keeper took him out. Accidental of course but that is a pen.

Was pleased to read earlier today that we aren't even going to do the customary train at the host ground the night before - treating it like a normal game - in and out and maximising time for player recovery etc.

Going off the top of my head that must be what, his fourth PL start? In a team clearly a little low on confidence in terms of our on-the-ball play. Thought he gave a decent account of himself and will only get better.

No.

Flying out after work Monday night. 7:25am flight back from Milan Wednesday morning and then heading straight into the office. Seemed like a good idea at the time.

You would think so, but I would prefer home strip with white shorts and socks like when we played Inter.

The Dolphin.

This is West Ham’s stupid policy of increasing age of a senior to 67 and our box office putting on sale amending the senior category age to 67 but not the adult category. Basics.

Full report: https://www.nufctrust.co.uk/files/pdf/home-ticketing-survey-results(1).pdf

Full report: https://www.nufctrust.co.uk/files/pdf/home-ticketing-survey-results(1).pdf

They'll open the side door.

Don't think so...

Ignore the scouser.

They don't need a bespoke system. When I said bespoke I probably just mean off-the-shelf products that are tweaked for what a specific club needs.

I think the limitations are not necessarily in what the provider can do - it is in what the provider can do in a matter of weeks. No excuse now to not hugely improve the system for next season (they won't make big changes mid season).

The problem is they tried to do all this in about 3 months. They were pretty clear with me that their ticketing provider had a number of limitations on what they can do - but I suspect given timings that's off-the-shelf solutions not bespoke.