Greg

They said they were going to do it and that decision had been made and asked for any view on how it would / could work. The Brighton method where a small number of fans are told in advance to collect their ticket with ID on the day of the game is far preferable to the nonsense we had a Man City with random tickets being cancelled without knowing and only finding out at the gate - and potentially splitting people up, potentially leaving a child alone outside the ground etc. I agree with you on the box office. The ticket office in particular needs a lot of work - I spoke with someone yesterday who spent 7 hours trying to sort out a pretty minor issue as they are almost impossible to get through to. Someone today trying to sort CL ticket payment that failed was emailed saying to call the box office at 9am today, doesn't open until 10am. They are understaffed and don't have the right information at hand often.

The new owners have not taken advice from anyone - they won't even be involved in this level of thinking/detail. Ticketing falls under the remit of Peter Silverstone and then the Head of Marketing who reports to him. The club has very much decided what they want to do here and then engaged on it with a few small tweaks being made. All this bashing of 'fan groups' and those that attending the ticketing workshops (which weren't great but the club can say they engaged) is a bit ridiculous really - a lot of it seems to stem from an unwillingness to blame and criticise the club under our new ownership.

Collaboration is the wrong word, but other than that this is pretty accurate. There's been engagement for sure, but not collaboration - the club made their mind up on what they wanted to do and then engaged and the Trust got a few small wins (e.g. the ability to transfer home tickets to friends and family wasn't on the cards at the start) - but some elements of the new approach they didn't engage on at all. You are correct that this is very much the current ownership is making these decisions, and it is pretty clear they are making them through a lens of increasing revenue first.

There are so many variables for every match, kick-off time, in particular, is a huge factor, what's on the line, any previous needle on the last match between the two clubs etc. There's also a difference between a stadium being crap for atmosphere and the fans of a club being crap atmosphere-wise.

My comment was entirely about the atmosphere at Arsenal and the context surrounding their season.

Arsenal atmosphere in being decent during their first season challenging for the title in years shocker!! I went to our 0-0 last season and the atmosphere was decent - been over 10 times and 9/10 it’s been a terrible atmosphere.

I’ve seen first two episodes and Craig’s article is accurate. When you watch this documentary remember you are not the target audience- this series is not aimed at our existing fan base it is about building the brand and image of NUFC to generate more interest in the club and build a bigger global fan base, to build the fan base in Saudi and to help build commercial revenue. That said there’s some really interesting bits and some heart warming moments. I’m really looking forward to seeing the third and fourth episodes.

Certainly something we can pick up and ensure they are aware of, yes.

They've also added the PIF CFO and the Deputy Governor and Head of the International Investments Division to NCUK Investment, which is the entity that owns PIF stake in NUFC.

Full time.

GOALLLLLLLLLLLLLLLLLL!!!! Newcastle lead 3-2!

2-2!!!

GOAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ANDERSON!!

Loris Karius and Alex Murphy on for Karl Darlow and Remi Savage. Anderson up front now. Maxi on the left.

Looks like a fair few have sacked it off already.

2-0.

Sack the board.

Maxi should have scored.

DCI Jim Taggart at left back.

0-1.

Longstaff clean through, should have scored.

The seats in that photo that have been removed appears to be the sports bar seats that are being converted into a new corporate area.

https://www.rightmove.co.uk/properties/129173867#/?channel=RES_BUY

It's pretty clear on the donation page he is doing it as part of a team. https://donate.giveasyoulive.com/fundraising/debraswim