If people were asked a range of 1-5 bad to good, and 20% of people thought it was being ran some variation of goodish+, then that means 20% of people likely answered 4 or 5. Its not everyone clicked 1 so its 20%. Thats not how they work
Proof of this? I'd be inclined to believe the opposite tbh. Those that are of the means and desire to pay for the more detailed and involved reporting of something like the Athletic would be more likely to be critical of this whole sham operation. Than those who only really read things from local papers all things NE and Newcastle more likely to be a bit more apologetic and dismissive.