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There should have been a cap on memberships with previous members getting to renew. I get that it creates revenue for the club but it’s not worth the £37 if you can’t get any tickets. 

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You’ll have people who usually choose to go to a handful of games a season putting themselves into every ballot given the chances now. It’s really shit for folk who used to go to every game through a membership but don’t think the club have many options. The 10am race was shit for many others too.

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8 minutes ago, Optimistic Nut said:

This page sums up why it's impossible to please everyone like. The ones lucky enough to be in a situation to log in with several browsers open at 10am on a morning now have the same chance as those who couldn't. I have as much right as anyone for a chance of going to games. 

 

:thup: Disappointed to have not gotten a ticket today but fuck it, at least I got a chance to try.

 

EDIT: That's not to say I'm content with the rest of the shit show that is how they've implemented it.

 

 

Edited by wormy

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11 minutes ago, Optimistic Nut said:

This page sums up why it's impossible to please everyone like. The ones lucky enough to be in a situation to log in with several browsers open at 10am on a morning now have the same chance as those who couldn't. I have as much right as anyone for a chance of going to games. 

I wish you'd asked like I could have sorted for you most games :lol:

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13 minutes ago, Optimistic Nut said:

This page sums up why it's impossible to please everyone like. The ones lucky enough to be in a situation to log in with several browsers open at 10am on a morning now have the same chance as those who couldn't. I have as much right as anyone for a chance of going to games. 


Oh absolutely, I’ve said a few times that this way is fairer for people who can’t log on at a certain time. 

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1 minute ago, Dr Venkman said:

I wish you'd asked like I could have sorted for you most games :lol:

 

Oh man. :lol:

 

Just shows the necessity for a bigger or even new stadium now tbh. 

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On 03/08/2023 at 11:35, AyeDubbleYoo said:

Worrying thing about the Silverstone interview was the bit where he said “if people don’t download the tickets, it will make it look like the club haven’t done the right the thing”. 
 

I don’t think someone customer-focused would say that, they would know that the responsibility is on the system to work for people.

 

 

Totally agree, this stood out a mile to anyone listening closely. If people have bother getting in that's on the club, simple as that.

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1 minute ago, AyeDubbleYoo said:


Oh absolutely, I’ve said a few times that this way is fairer for people who can’t log on at a certain time. 

 

:thup: 

 

It's almost impossible. Think they're exhausting every option they can. Ballot, re-sale, linking friend and family accounts, small number for general sale...a lot of people will be disappointed.

 

 

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19 minutes ago, JJ7 said:

You’ll have people who usually choose to go to a handful of games a season putting themselves into every ballot given the chances now. It’s really shit for folk who used to go to every game through a membership but don’t think the club have many options. The 10am race was shit for many others too.


100% agree that 10am scramble wasn’t fair on those who can’t be in front of a screen at the time tickets went on sale

 

a workaround for them was to link to someone who could, but that’s by the by

 

lobbing everyone into a massive unlimited pot and picking out winners at random is equally as unfair on those who have a history of being match going regulars

 

there’s probably loads of people out there who couldn’t log on at 10am and also haven’t got lucky in the ballot. they’re getting fucked in both holes. 

 

there must be a solution that works that’s better than this current shitstorm they’ve created

 

its 2023 for fucks sake and loads of events have a greater demand for tickets than supply  

 

 

Edited by bobbydazzla

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11 minutes ago, Optimistic Nut said:

This page sums up why it's impossible to please everyone like. The ones lucky enough to be in a situation to log in with several browsers open at 10am on a morning now have the same chance as those who couldn't. I have as much right as anyone for a chance of going to games. 

It worked for some and didn’t work for others. The ballot in theory works of course.  
 

But a forever uncapped membership (57,000 in 24 hours and growing to god knows what) with no tangible benefit other than a chance of entering the ballot (despite what Silverstone says. 15% off at Shearer’s doesn’t hack it) - and with no thought process into any form of loyalty to many with long ticketing history, feels like a massive kick in the dick to many.
 

The way Silverstone talks we could clearly end up in a position with hundred(s) of thousands of members ‘so they know who is in the stadium’ and ‘who our real fans are’. It’s clearly about money (which is fine) and it’s clearly about expanding the fan base (which is also fine). But it still hurts many who have also put a hell of a lot into the club financially and emotionally in the last 2 years and seemingly have been given no reward - or any notification of a potential reward in future (whatever that may be? That there has been no mention of this, also feels like we’re all on tbe same benefit level moving forward. Which we clearly are).
 

I understand your frustrations with the old system @Optimistic Nut. That’s totally valid. Some of us clearly benefitted from the old system. But certainly from my perspective, 4 close friends all linking our memberships together and logging in every week without fail in the hope we got a good queue number - certainly showed our mad shit devotion to it. I wonder how many of the 57,000+ REALLY care? If they did, they’d have bought a membership on Day 1 last year - but they didn’t. 

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They can’t ever do purchase based loyalty for members now, unless it’s based on number of ballot entries. For a future season ticket waiting list, for example. 
 

I am amazed they sold so many memberships though, it didn’t seem like I heard from that many people last season who couldn’t get a ticket. Maybe they just didn’t complain enough. 
 

The 10am login was unfair like. 

 

 

Edited by AyeDubbleYoo

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The issue I see; if there is some random points tally associated with how many games you've attended as member that goes towards applying for a season ticket, it's going to cause fury. 

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Just now, OCK said:

The issue I see; if there is some random points tally associated with how many games you've attended as member that goes towards applying for a season ticket, it's going to cause fury. 


Yeah they can’t ever use purchase history now. Unless it’s ballot entry history. 

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They should just put every single seat in the ground into a ballot for every game.
 

See how that goes down. 

 

“Season ticket holder for 84 years, don’t give a fuck mate, we’re growing the customer base. Shut the fuck up and get in the ballot”

 

 

Edited by bobbydazzla

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