Memberships (2024/25)

[mattypnufc]

Just now, Fenham Mag said:

 

Such a bullshitter 

[SteV]

4 minutes ago, Kilcline said:

According to the Box Office there were flags on my account for apparent ticket touting and multiple browser use, which blocked me being able to access and buy.

Fellow queue/resale/multi-browser nonces - if you can't buy that might be why. Just had a big lecture from the Box Office about account sharing blah blah blah, "if it happens again you'll be blocked permanently" etc... I also suspect just using a VPN for security will make me look dodgy as it keeps changing the IP address.

 

Although I got that after they tried to fob me off with something about my membership.

 

If they're tracking that stuff now, the resale strategy may need a rethink, but positive if they're dealing with bots/actual touts I guess.

 

EDIT: They've unlocked it to let me buy, and then blocked me again after the purchase. Absolutely useless.

 

 

 

Account sharing?

[El Prontonise]

6 minutes ago, SteV said:

Account sharing?

 

If he's using different browsers and different IPs via his VPN it'll make it look like different machines are using the same account to login.

 

 

Edited Wednesday at 09:45 by El Prontonise

[mattypnufc]

Clowns.

 

FWIW Jan has retired from the BO too.  End of an era. 

[Kilcline]

Just now, SteV said:

Account sharing?

Yeah, I was asked do multiple people have my password to log-in. Then after saying "no," "make sure you don't because your account will be flagged, we'll think you're a tout or a bot."

 

Person put me on hold a handful of times to speak to some support desk, so basically didn't have a clue and is just getting the information second hand, multiple flags on my account apparently. 

[SteV]

1 minute ago, Kilcline said:

Yeah, I was asked do multiple people have my password to log-in. Then after saying "no," "make sure you don't because your account will be flagged, we'll think you're a tout or a bot."

 

Person put me on hold a handful of times to speak to some support desk, so basically didn't have a clue and is just getting the information second hand, multiple flags on my account apparently. 

They need a better system then. You could be using multiple devices, across multiple locations, perfectly legitimately.

[El Prontonise]

2 minutes ago, Kilcline said:

Yeah, I was asked do multiple people have my password to log-in. Then after saying "no," "make sure you don't because your account will be flagged, we'll think you're a tout or a bot."

 

Person put me on hold a handful of times to speak to some support desk, so basically didn't have a clue and is just getting the information second hand, multiple flags on my account apparently. 

 

They'll be using some automated way to detect that stuff and then it'll be flagged.

[patrone]

That's easily sorted though, still use multiple browser but make sure you aren't logged on first 

 

Only logon when you get onto the site 👍

[El Prontonise]

5 minutes ago, SteV said:

They need a better system then. You could be using multiple devices, across multiple locations, perfectly legitimately.

 

If you're using a VPN for it, it's an immediate red flag and easily detected by bot systems.

 

 

Edited Wednesday at 09:52 by El Prontonise

[El Prontonise]

1 minute ago, patrone said:

That's easily sorted though, still use multiple browser but make sure you aren't logged on first 

 

Only logon when you get onto the site 👍

 

That won't work unless you've got every bit of tracking turned off, it carries a session onto the website so the whole journey is tracked etc.

 

 

Edited Wednesday at 09:50 by El Prontonise

[patrone]

Just now, El Prontonise said:

 

That won't work, it carries a session onto the website so the whole journey is tracked.  

 

Yeh, and each browser has a different session id so still can't see how they'd know

 

Especially if you have multiple ip by using multiple phones 

[Kilcline]

4 minutes ago, patrone said:

 

Yeh, and each browser has a different session id so still can't see how they'd know

 

Especially if you have multiple ip by using multiple phones 

Would you not then just the the old "queue for the site - log in - join the next queue for tickets" trick?

The theory is sound though - might be in trouble if they've legit added the restriction for me again though!

[AyeDubbleYoo]

Are memberships on sale now? Or just because you tried to auto renew? 

[Kilcline]

4 minutes ago, AyeDubbleYoo said:

Are memberships on sale now? Or just because you tried to auto renew? 

Aye auto-renew.

 

Think I saw 17th June mentioned somewhere on here for when new ones are on sale? 

[LFEE]

Correct. 17/6.

[AyeDubbleYoo]

FWIW I don’t see how just using multiple browsers can be restricted unless they have evidence you’re selling the tickets on. It’s like saying people can’t queue overnight for Wimbledon or they can’t turn up early for the Black Friday sales. You’re just using whatever means you have to give yourself a better chance of getting the tickets you want. 
 

Do something so people can’t resell the tickets. 

[patrone]

Mine was also showing "restricted" but random refresh and I can now but tickets 🤷

 

 

[bobbydazzla]

I've had no confirmation that my membership has been renewed, or that money is pending at my bank, but I can log in and buy a ticket for the Atleti game. Does that mean I've got a free membership ?

 

 

[Kilcline]

3 minutes ago, patrone said:

Mine was also showing "restricted" but random refresh and I can now but tickets 🤷

 

 

Interesting, I can now buy more too 🤣

 

They've just given me a total load of shit and wasted my time (and subsequent energy thinking of workarounds) haven't they?! Or realised their system is way too sensitive after being deluged by phone calls.

 

England v Wales tickets for October on sale in an hour and the Wembley ticket system is somehow even worse than ours. Joy 🤦

[AyeDubbleYoo]

Can buy Sela tickets too, maybe they opened it to anyone. Never made sense to sell it to members when memberships aren’t on sale. 

 

 

Edited Wednesday at 10:19 by AyeDubbleYoo

[Kilcline]

Just now, AyeDubbleYoo said:

Can buy Sela tickets too, maybe they opened it to anyone. Never made sense to sell it to members of when memberships aren’t on sale. 

My initial thought earlier was that they opened it for ST holders and didn't include members.

 

What a shambles man, not like it's difficult tech or logic to code and make work*.

 

*Disclaimer: I'm always asking developers for stuff that sounds/should be simple before getting 101 reasons why it isn't 

[S Norman]

It looks like they fucked up the membership renewal and tried to fix it by opening it to general sale. The site now says that ST and Member is sale is from 30 May and general sale today

[TBG]

Any truth behind the rumours that the admins passed over the email addresses of those on here who have been most vocal against the membership, with the club then tying the email addresses to membership accounts and accordingly punishing them?

[AyeDubbleYoo]

7 minutes ago, TBG said:

Any truth behind the rumours that the admins passed over the email addresses of those on here who have been most vocal against the membership, with the club then tying the email addresses to membership accounts and accordingly punishing them?

Stop it please

[mattypnufc]

10 minutes ago, TBG said:

Any truth behind the rumours that the admins passed over the email addresses of those on here who have been most vocal against the membership, with the club then tying the email addresses to membership accounts and accordingly punishing them?

Yeah they did that last year, the year before, those who were whinging about ballot success rates, and they aligned it with those actively responsible for the Ashley Out and Pardew Out campaigns too.  Hence why some of us are essentially blacklisted from ballots.