AyeDubbleYoo Posted Wednesday at 10:34 Share Posted Wednesday at 10:34 (edited) 13 minutes ago, Kilcline said: My initial thought earlier was that they opened it for ST holders and didn't include members. What a shambles man, not like it's difficult tech or logic to code and make work*. *Disclaimer: I'm always asking developers for stuff that sounds/should be simple before getting 101 reasons why it isn't I’m sure they’re still running a skeleton ticketing team along with an ancient website that is riddled with bugs and bad design. Possible that nobody really knows how to fix it. Said it loads of times that they should’ve binned the website off immediately after the takeover. But I guess customer experience doesn’t have the board level influence it should and/or there’s no financial case for it since every ticket sells anyway. Disappointing that they don’t value the experience of fans or they don’t have the expertise to get this stuff right. It’s mad that nobody said, “hold on, how can that be the member sale date when we haven’t sold any memberships yet?” TBF it’s not easy to inherit an ancient system like this. Edited Wednesday at 10:35 by AyeDubbleYoo Link to post Share on other sites More sharing options...
TBG Posted Wednesday at 10:37 Share Posted Wednesday at 10:37 Didn't quite a few of the admins go to the cup final? Link to post Share on other sites More sharing options...
bobbydazzla Posted Wednesday at 10:39 Share Posted Wednesday at 10:39 14 minutes ago, TBG said: Any truth behind the rumours that the admins passed over the email addresses of those on here who have been most vocal against the membership, with the club then tying the email addresses to membership accounts and accordingly punishing them? I whinge like fuck on here about how shite the membership scheme is and then I've been secretly blocked from buying tickets on several occasions and also didn't win a single ballot last season Makes you think Link to post Share on other sites More sharing options...
charlie13 Posted Wednesday at 13:46 Share Posted Wednesday at 13:46 I know that everyone is essentially shitting all over memberships right now but does anyone have any idea when fresh/new memberships can be bought? I'm having to buy in order to get away tickets via linked sticket friend (2 per year if im not mistaken) Link to post Share on other sites More sharing options...
SteV Posted Wednesday at 13:47 Share Posted Wednesday at 13:47 Just now, charlie13 said: I know that everyone is essentially shitting all over memberships right now but does anyone have any idea when fresh/new memberships can be bought? I'm having to buy in order to get away tickets via linked sticket friend (2 per year if im not mistaken) You don’t need a membership for that, just an account with a supporter number. Link to post Share on other sites More sharing options...
charlie13 Posted Wednesday at 13:59 Share Posted Wednesday at 13:59 O really!? This is great news . But how does one get an account and a supporter number if not buying a membership? I've previously had memberships many moons ago. Is that the way? Thanks Link to post Share on other sites More sharing options...
SteV Posted Wednesday at 15:36 Share Posted Wednesday at 15:36 1 hour ago, charlie13 said: O really!? This is great news . But how does one get an account and a supporter number if not buying a membership? I've previously had memberships many moons ago. Is that the way? Thanks This should explain, but shout up if you don’t get anywhere: https://support.newcastleunited.com/hc/en-gb/articles/14301249396508-How-do-I-create-a-ticketing-account Link to post Share on other sites More sharing options...
charlie13 Posted Wednesday at 17:18 Share Posted Wednesday at 17:18 1 hour ago, SteV said: This should explain, but shout up if you don’t get anywhere: https://support.newcastleunited.com/hc/en-gb/articles/14301249396508-How-do-I-create-a-ticketing-account Thank you. All sorted. That saves me a membership purchase now. I couldn't find on the help articles to confirm what you were saying about it just being a supporter number - but your 100% on that? Thanks, much appreciated Link to post Share on other sites More sharing options...
wormy Posted Wednesday at 17:26 Share Posted Wednesday at 17:26 They make this all so needlessly annoying. Got the failed renewal email this afternoon. Specifically says to log in and go to memberships and you can select the membership you want. Of course I log in, go to memberships and it still says coming soon. Link to post Share on other sites More sharing options...
SteV Posted Wednesday at 17:27 Share Posted Wednesday at 17:27 8 minutes ago, charlie13 said: Thank you. All sorted. That saves me a membership purchase now. I couldn't find on the help articles to confirm what you were saying about it just being a supporter number - but your 100% on that? Thanks, much appreciated Yeah, it’s anyone that’s on your Friends and Family list, so whoever is going to transfer you the ticket will need to add you onto theirs at some point. https://www.newcastleunited.com/en/news/newcastle-united-to-introduce-away-ticket-transfer Link to post Share on other sites More sharing options...
Optimistic Nut Posted Wednesday at 17:49 Share Posted Wednesday at 17:49 Just got an email asking to click to Renew since my bank's changed. I click on the link on the email: Greyed out. Link to post Share on other sites More sharing options...
Fak Posted Wednesday at 17:51 Share Posted Wednesday at 17:51 2 minutes ago, Optimistic Nut said: Just got an email asking to click to Renew since my bank's changed. I click on the link on the email: Greyed out. Optimistic Nut you don't even have email? Link to post Share on other sites More sharing options...
charlie13 Posted Wednesday at 17:55 Share Posted Wednesday at 17:55 27 minutes ago, SteV said: Yeah, it’s anyone that’s on your Friends and Family list, so whoever is going to transfer you the ticket will need to add you onto theirs at some point. https://www.newcastleunited.com/en/news/newcastle-united-to-introduce-away-ticket-transfer Thank you!!! Link to post Share on other sites More sharing options...
wormy Posted Wednesday at 18:10 Share Posted Wednesday at 18:10 17 minutes ago, Optimistic Nut said: Just got an email asking to click to Renew since my bank's changed. I click on the link on the email: Greyed out. And as far as I'm aware you can't even get to that page unless you follow it straight from the email and already happen to be logged in. The first time I clicked the link it took me to the log in page, once logged in and on the 'welcome' page of my account there's not a single way of getting there. Link to post Share on other sites More sharing options...
Optimistic Nut Posted Wednesday at 18:26 Share Posted Wednesday at 18:26 Emailed supporter services with a screenshot to cover myself incase it goes against me when it comes to future season tickets, etc. Link to post Share on other sites More sharing options...
wormy Posted Wednesday at 18:32 Share Posted Wednesday at 18:32 Good shout. Might do the same. Link to post Share on other sites More sharing options...
GavMcEl Posted Wednesday at 18:36 Share Posted Wednesday at 18:36 Was able to log in and get sorted lol 37 quid a year to not be successful in every single ballot lol Link to post Share on other sites More sharing options...
CallumG6 Posted Wednesday at 18:44 Share Posted Wednesday at 18:44 54 minutes ago, Optimistic Nut said: Just got an email asking to click to Renew since my bank's changed. I click on the link on the email: Greyed out. I’ve literally just renewed as had same bank issues with a change in debit card. Auto-renew was greyed out, but renew wasn’t and let me go through. My brother has the exact same problem as you, shit show at times. Link to post Share on other sites More sharing options...
Groundhog63 Posted Wednesday at 18:48 Share Posted Wednesday at 18:48 Renewed automatically, which was lucky as I managed to win the ballot for Madrid tickets. Nabbed 2 for the Groundhogs. 😉 Link to post Share on other sites More sharing options...
bobbydazzla Posted Wednesday at 19:31 Share Posted Wednesday at 19:31 I’ve just successfully renewed after getting the email to say my renewal had failed Might be a coincidence but did anyone else then immediately get an email with a 20% discount code for Sven Adult Books ? Link to post Share on other sites More sharing options...
Optimistic Nut Posted yesterday at 06:02 Share Posted yesterday at 06:02 Worked this morning. Another year of failed ballots and being unable to get in the queue awaits. Link to post Share on other sites More sharing options...
Groundhog63 Posted yesterday at 06:04 Share Posted yesterday at 06:04 10 hours ago, bobbydazzla said: I’ve just successfully renewed after getting the email to say my renewal had failed Might be a coincidence but did anyone else then immediately get an email with a 20% discount code for Sven Adult Books ? Just you then Bobby? Must be the algorithm 😊 Link to post Share on other sites More sharing options...
Tross Posted yesterday at 08:08 Share Posted yesterday at 08:08 14 hours ago, Fak said: Optimistic Nut you don't even have email? Someone printed it out for him Link to post Share on other sites More sharing options...
Nucasol Posted yesterday at 09:07 Share Posted yesterday at 09:07 13 hours ago, bobbydazzla said: I’ve just successfully renewed after getting the email to say my renewal had failed Might be a coincidence but did anyone else then immediately get an email with a 20% discount code for Sven Adult Books ? I got a 25% off discount for Cindy Beale’s OnlyFans. Link to post Share on other sites More sharing options...
NSG Posted yesterday at 12:10 Share Posted yesterday at 12:10 Magpie Mover opened up to Mags+ members now. Link to post Share on other sites More sharing options...
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