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4 hours ago, JP said:

Yes, but wasn't sure who to @ to get the wheels going? 

All I would say about going public via social media is be prepared for some negative responses.

 

The majority of people will be supportive, going off the facts you’ve stated here, but you’re also going to get ‘you knew what the rules were, no sympathy’ (and probably worse). 
 

Not saying you should let that stop you from doing it if you think it’s the right thing, but just be wary not to end up wasting your time becoming embroiled in pointless online arguments with inconsequential people.

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Since had a response from NUFC Trust who are in firm agreement with the stance taken by the club being too firm. 
 

Formal complaint lodged via email and stage 2 of their complaints procedure, with board members at the trust cc'd in and giving their backing to us. 
 

Let's hope it gets a resolution. 

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6 minutes ago, JP said:

Since had a response from NUFC Trust who are in firm agreement with the stance taken by the club being too firm. 
 

Formal complaint lodged via email and stage 2 of their complaints procedure, with board members at the trust cc'd in and giving their backing to us. 
 

Let's hope it gets a resolution. 

 

Thought that first sentence was going the complete opposite direction at first. :lol:

 

Glad you've got some back up and hope they see sense. :thup:

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1 hour ago, JP said:

Since had a response from NUFC Trust who are in firm agreement with the stance taken by the club being too firm. 
 

Formal complaint lodged via email and stage 2 of their complaints procedure, with board members at the trust cc'd in and giving their backing to us. 
 

Let's hope it gets a resolution. 

Good luck - hope common sense prevails 

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3 hours ago, JP said:

Since had a response from NUFC Trust who are in firm agreement with the stance taken by the club being too firm. 
 

Formal complaint lodged via email and stage 2 of their complaints procedure, with board members at the trust cc'd in and giving their backing to us. 
 

Let's hope it gets a resolution. 


You might want to read this just out today. Quite a bit on Home & Away ticket issues and punishments. Wouldn’t get your hopes up too high.

 

https://www.nufctrust.co.uk/news/fan-advisory-board-meeting-formal-minutes-nov-4-2024/

 

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