Match Atmosphere

[SteV]

1 minute ago, LFEE said:

The issues I’ve heard trotted out surely now covered with the 2 match exchange per season they’ve introduced recently.

 

 

 

 

Not the one described above though. 
 

The whole situation of getting to the turnstile to find you don’t have a valid ticket, sits uneasily with me.

 

If I was trying to come up a better solution it would be something along the lines of being notified the day before or the morning of the game that you have to go to the Box Office for your replacement ticket. If you’re a no show, that’s a black mark against your name and you automatically have to do it for the next away game you attend. Do it again and there’s some sort of sanctions.

[Sima]

40 minutes ago, SteV said:

The premise of it is fine. But the way they’re currently implementing it leads to instances like has been highlighted here.

 

There has to be a better way. I don’t know what that better way is, but there has to be one. Surely.

 

Create a "Ticket" app.

 

Tickets live in there instead of your wallet.

NFC code refreshes periodically (for example every 15 minutes)

You have to be logged into the account of the ticket holder (once you log in on one device, all other devices are logged out)

 

Sorted.

 

 

Edited Sunday at 12:37 by Sima

[Wallsendmag]

50 minutes ago, LFEE said:

 

Whats ultimately disgraceful about them? If ultimately it leads to those who’ve bought them are those that go and stops touting.

 

 

 

 

Are you for real here? There's better ways to stop touting than rejecting people at the turnstiles after they've got up in the middle of the night and spent a lot of money to attend a football match 300 miles away making them miss a large chunk of it.

 

Warn people in advance at least. Even an email or phone call giving 24 hours notice to the ticket holder means they know they'll need to get there maybe half an hour earlier than anticipated and factor that into their day rather than treating folk who've put so much time, effort and money into supporting the team with such disdain and forcing them to miss part of it 

 

If you'd fallen victim to this yourself I'd reckon you'd have a different view.

[SteV]

4 minutes ago, Sima said:

 

Create a "Ticket" app.

 

Tickets live in there instead of your wallet.

NFC code refreshes periodically (for example every 15 minutes)

You have to be logged into the account of the ticket holder (once you log in on one device, all other devices are logged out)

 

Sorted.

 

 

 

Would you not need compliant scanning tech at all away grounds?

[Sima]

17 minutes ago, SteV said:

Would you not need compliant scanning tech at all away grounds?

How do digital tickets work these days for away games? Not being a ST holder I’m unsure as to whether it is different per game or not.

 

But yes, you would need compliant technology. Not too high of a cost if the want to police it correctly.

 

 

Edited Sunday at 13:00 by Sima

[SteV]

Just now, Sima said:

How do digital tickets work these days for away games? Not being a ST holder I’m unsure as to whether it is different per game or not.

 

But yes, you would need compliant technology.

NUFC email you the tickets to be saved to your wallet, just like a home game, but the tickets are (originally) issued by the home team.

 

But as far as I can tell there’s no NFT involved.

 

I suppose there’s nothing to stop the PL creating something and saying it had to be used by all teams?

[Sima]

3 minutes ago, SteV said:

NUFC email you the tickets to be saved to your wallet, just like a home game, but the tickets are (originally) issued by the home team.

 

But as far as I can tell there’s no NFT involved.

 

I suppose there’s nothing to stop the PL creating something and saying it had to be used by all teams?

So are they barcodes/QR codes?
 

Bit in bold - Good shout, make it a condition of entering the league. Similar to having VAR facilities.

 

Of course you’re then at the mercy of mobile network bandwidth and the potential shitshow that is coverage when there are so many devices concentrated in a single location.

 

This could be mitigated however by the checking technology having failsafes.

 

 

Edited Sunday at 13:08 by Sima

[SteV]

4 minutes ago, Sima said:

So are they barcodes/QR codes?
 

Bit in bold - Good shout, make it a condition of entering the league. Similar to having VAR facilities.

 

Of course you’re then at the mercy of mobile network bandwidth and the potential shitshow that is coverage when there are so many devices concentrated in a single location.

 

This could be mitigated however by the checking technology having failsafes.

 

 

 

Yeah, just the same as our home tickets. 
 

Although I did read someone saying that if you download the Arsenal ticket to your wallet and then delete it, someone else can’t then download it to their wallet. Not sure that’s true though? 

[Sima]

The tickets I get are NFC (iOS).  But the last I understand Android use barcodes.

 

This would be uniformed with a definitive app, however.  
 

I’d imagine you’d need to fall back to barcodes on all to include phones that don’t have NFC technology.

 

Again, all obstacles that can be overcome.

 

The only downloading once thing is a good idea in principle as our current setup is a tout’s dream in so much as you could forward the same email with the web link on to 100 people but again it does have its pitfalls.  Maybe you have to log into a portal before you can access the ticket API to download it?

These things can all be navigated but you do have to allow for multiple scenarios.

 

PL - If you’re watching, I’ll be your Ticketing Csar.  My fee? Removing all PSR restrictions.

 

Call me.

 

 

 

Edited Sunday at 13:20 by Sima

[LFEE]

2 hours ago, Wallsendmag said:

 

Are you for real here? There's better ways to stop touting than rejecting people at the turnstiles after they've got up in the middle of the night and spent a lot of money to attend a football match 300 miles away making them miss a large chunk of it.

 

Warn people in advance at least. Even an email or phone call giving 24 hours notice to the ticket holder means they know they'll need to get there maybe half an hour earlier than anticipated and factor that into their day rather than treating folk who've put so much time, effort and money into supporting the team with such disdain and forcing them to miss part of it 

 

If you'd fallen victim to this yourself I'd reckon you'd have a different view.

 

 

How do you miss a large chunk of the game? An away game you should be aiming to be in ground 45-1hr before the game. Sounds like they’ve cut it fine to get in and paid the price knowing they may or may not need to get a reprint. People just seem to refuse to accept they need to change their routine.

 

No issue with a 90min heads up but no excuses from there on for non-attendance.

 

I’ve got to get my Arsenal ticket from the ticket office at the Emirates this Tuesday so I’ll report back my experience.

 

 

Edited Sunday at 15:40 by LFEE

[Wallsendmag]

2 minutes ago, LFEE said:

 

 

How do you miss a large chunk of the game? An away game you should be aiming to be in ground 45-1hr before the game. Sounds like they’ve cut it fine to get in and paid the price knowing they may or may not need to get a reprint. People just seem to refuse to accept they need to change their routine.

 

No issue with a 90min heads up but no excuses from there on for non-attendance.

 

I’ve got to get my Arsenal ticket from the ticket office at the Emirates this Tuesday so I’ll report back my experience.

 

 

 

 

You literally talk like an out of touch director rather than a football fan. Loads of people travel on supporters buses. It's totally out of their control what time they get to the ground. When I was a regular away traveller, with Keith Barrett and more recently Paul Atkinson often the buses would go somewhere else first 10/15 miles outside the town/city we were playing in. It meant less chance of trouble as virtually no mingling with home fans and we'd usually get a police escort to the ground. Can't ever remember being in the ground an hour before kick off, other than against the mackems.

 

People on social media saying they missed 15/20 mins of the match yesterday. I'd say that's a pretty large chuck and when you've spend £100+ on tickets and travel, had to get up at 2am and then sat on a bus for 6 or 7 hours I'd say that it's not on. Surprised any genuine football supporter would think otherwise tbh.

 

PS your experience at Arsenal will be completely different to those yesterday. This is down to you already knowing you need to do this rather than being caught off guard when you're trying to gain entry.

[Adam]

3 hours ago, Sima said:

 

Create a "Ticket" app.

 

Tickets live in there instead of your wallet.

NFC code refreshes periodically (for example every 15 minutes)

You have to be logged into the account of the ticket holder (once you log in on one device, all other devices are logged out)

 

Sorted.

 

I don't see how logging in would fix the problem as I could just share my login with you? Currently iOS limits sharing of tickets/accounts, however google wallet allows you to login to multiple accounts. Hence I have my parents ticket accounts on my wallet encase something happens to their phone. The current system of transferring tickets does mitigate this but you can easily get around it by having a burner phone with tickets on to scan in. 

For any ticket that will go red you need to notified in advance so you have time to sort it out. You shouldn't have to queue for 15 mins only to then be told to head to the box office. 

 

Android uses NFC but you can scan the barcode if you want.

[Sima]

2 minutes ago, Adam said:

 

I don't see how logging in would fix the problem as I could just share my login with you? Currently iOS limits sharing of tickets/accounts, however google wallet allows you to login to multiple accounts. Hence I have my parents ticket accounts on my wallet encase something happens to their phone. The current system of transferring tickets does mitigate this but you can easily get around it by having a burner phone with tickets on to scan in. 

For any ticket that will go red you need to notified in advance so you have time to sort it out. You shouldn't have to queue for 15 mins only to then be told to head to the box office. 

 

Android uses NFC but you can scan the barcode if you want.

As soon as you log in, it logs out all other devices.

 

With regards different devices, you could have protections against this such as other verification methods (credit card used, 24-48 hour pending period)

 

 

Edited Sunday at 15:59 by Sima

[El Prontonise]

2 hours ago, Sima said:

The tickets I get are NFC (iOS).  But the last I understand Android use barcodes.

 

This would be uniformed with a definitive app, however.  
 

I’d imagine you’d need to fall back to barcodes on all to include phones that don’t have NFC technology.

 

Again, all obstacles that can be overcome.

 

The only downloading once thing is a good idea in principle as our current setup is a tout’s dream in so much as you could forward the same email with the web link on to 100 people but again it does have its pitfalls.  Maybe you have to log into a portal before you can access the ticket API to download it?

These things can all be navigated but you do have to allow for multiple scenarios.

 

PL - If you’re watching, I’ll be your Ticketing Csar.  My fee? Removing all PSR restrictions.

 

Call me.

 

 

 

 

 

Android is NFC and Barcodes.

[El Prontonise]

3 hours ago, Sima said:

 

Create a "Ticket" app.

 

Tickets live in there instead of your wallet.

NFC code refreshes periodically (for example every 15 minutes)

You have to be logged into the account of the ticket holder (once you log in on one device, all other devices are logged out)

 

Sorted.

 

 

 

 

Apple developer rules prevent this.

[Adam]

Just now, Sima said:

As soon as you log in, it logs out all other devices.

 

Again what does this solve? Unless we're both trying to get in on the same ticket, what does it matter if you login and I'm not even at the game? 

 

 

[Sima]

2 minutes ago, El Prontonise said:

 

Apple developer rules prevent this.

Didn’t know that, fair enough.

[Sima]

1 minute ago, Adam said:

 

Again what does this solve? Unless we're both trying to get in on the same ticket, what does it matter if you login and I'm not even at the game? 

 

 

I’d say it possibly sorts out a big chunk of tickets being passed on.

 

It might just be me but I’m not willing to hand out my login to just anyone, it would need to be someone I trust implicitly.

[El Prontonise]

Just now, Sima said:

I’d say it possibly sorts out a big chunk of tickets being passed on.

 

It might just be me but I’m not willing to hand out my login to just anyone, it would need to be someone I trust implicitly.

 

Also, it can be tracked if account holders are just authorising new devices all the time.

[Sima]

6 minutes ago, El Prontonise said:

 

Also, it can be tracked if account holders are just authorising new devices all the time.

Yeah, you can only register <x> amount of devices a year.

[HaydnNUFC]

Every club that does some form of ID checks (which i find draconian in itself but this is old ground) notify the supporter(s) in advance of the day of the game. The way NUFC do it is bonkers.

 

 

Edited Sunday at 16:12 by HaydnNUFC

[Superior Acuña]

I’ve never missed the start of a game and I’ve never been in the habit of getting in an hour before. Expecting people go so early just in case of the unlikely event  they get ID checked seems silly when it’s avoidable. Away games are far enough as it is, and when I’m there in plenty of time I’d much rather be around the ground than in the concourse or a mostly empty stand. 

 

 

Edited Sunday at 16:30 by Superior Acuña

[Whitley mag]

It’s scandalous to knowingly issue a paying customer with a fake ticket, the fact where the only club following this practice says it all.

 

I think there’s some right cunts involved in ticketing at NUFC who should have been pedalled post takeover, the fact where paying club staff to travel to away games to enforce this policy smacks of jobs for the boys and power trip.

 

 

Edited Sunday at 17:05 by Whitley mag

[LFEE]

1 hour ago, Wallsendmag said:

 

You literally talk like an out of touch director rather than a football fan. Loads of people travel on supporters buses. It's totally out of their control what time they get to the ground. When I was a regular away traveller, with Keith Barrett and more recently Paul Atkinson often the buses would go somewhere else first 10/15 miles outside the town/city we were playing in. It meant less chance of trouble as virtually no mingling with home fans and we'd usually get a police escort to the ground. Can't ever remember being in the ground an hour before kick off, other than against the mackems.

 

People on social media saying they missed 15/20 mins of the match yesterday. I'd say that's a pretty large chuck and when you've spend £100+ on tickets and travel, had to get up at 2am and then sat on a bus for 6 or 7 hours I'd say that it's not on. Surprised any genuine football supporter would think otherwise tbh.

 

PS your experience at Arsenal will be completely different to those yesterday. This is down to you already knowing you need to do this rather than being caught off guard when you're trying to gain entry.

That was then. This is now. I was on similar buses and car and train trips. Looking at my points over 230 trips. So please don’t label me an out of touch fan. I’d never leave it later than getting to the ground 45mins ideally. Expecting 20mins of queues.
 

The rules have changed. This has been made clear. Change your behaviour or take your chances that you might get flagged an odd game. It really is that simple. It’s no different to setting off earlier for a 200 mile journey as oppose to a 150 mile journey. You wouldn’t leave the same time for both journeys. You’d allow extra time.

 

I’ll be able to feedback how the ticket reprint experience was. I feel a lot of these social media posts are just to inflame a return to the old system so people can benefit again without having any points. I saw the ones regarding the Man City cup game last season and the people complaining I saw in the queue and had ample time to sort. Don’t believe everything you read on X.

[huss9]

8 hours ago, Danh1 said:

Thought the away end was shite yesterday. 
 

Didn’t know where else to post this but my mate’s ticket went red when scanning in (about 5 mins before kick off) and he had to go to the ticket office. Because they didn’t have an away ticket printer he missed more than 15 minutes of the game. it’s an absolute joke that these checks were brought in and the trust, and FAB need to use any influence they have to sort it out.
 

Just seen the below on Twitter:

 

 

NUST and NUFC contacted about this?