add that to the fact that they have fucked up my direct debit 3 months on the spin, ive sent them 2 new mandates for my new account, they keep taking it from the old one. I was told before I went on holiday 'pay this month on a card and then new dd will be set up'. I did, I then cancelled the dd from old account as i'd sent them new info for new one and was told it would be sorted.
got an email saying because ive cancelled dd theyve cancelled my ST. Fucking total morons.
the wench in the box office was a total idiot as well, so rude.
so, fuck them. I was a mug to take it back up anyway.