jack j Posted November 8, 2023 Share Posted November 8, 2023 18 minutes ago, ponsaelius said: Yes I agree with that. I can see the arguments both ways. Games have been coming right down to very low points totals compared to recent seasons (where the totals needed had previously gone daft) so it's obviously worked as intended, but equally plenty lads who have gone to away games for years informally have now been locked out. I don't know what the solution is. Personally I hate e-tickets but a digital away ticket system would open up the possibility for a limited number of times per season (3-5?) where the name on the ticket can be formally changed before the game (and nobody gets the point). This significantly reduces the potential for empty seats, stops loyalty point hoarding, but allows a degree of reasonable flexibility and doesn't completely shut out the spares market and exiles who don't have STs. I think that is a reasonable middle ground. Just read this post Probably the best idea I've seen on the matter. Link to post Share on other sites More sharing options...
SteV Posted November 8, 2023 Share Posted November 8, 2023 42 minutes ago, OCOCOL said: Be interesting to see what happens. Mebbes Brian Blessed or Charlotte have struggled to get a ticket and had a word Really the club should have an open debate on how to move forward and also be transparent about how ballots work and the number of tickets given to corporates / employees etc. They were kicking about the Markt Square yesterday. Transparency on all levels relating to ticketing would be very welcome. Not really sure why they seem so reluctant? Maybe the knowledge that they can’t please everyone whatever they do, means the just think it’s opening themselves up to even more stick 🤷🏽♂️ Link to post Share on other sites More sharing options...
SteV Posted November 8, 2023 Share Posted November 8, 2023 17 minutes ago, jack j said: Cant see them stopping it now tbh like. Know a lad who's dad has lost all his. (280 odd points) cos he gave his ticket to his daughter who was over from Australia for Brighton away. They have tried all ways to get the club to speak to them and they won't have any of it That seems so draconian. Obviously it was again the rules and people were warned, but still, given the context you set out, I don’t think many would feel the punishment fits the crime. Link to post Share on other sites More sharing options...
ponsaelius Posted November 8, 2023 Share Posted November 8, 2023 The manner in which they've been so draconian as above does it make it difficult, at least in terms of optics, to then roll it back and introduce the option for limited numbers of transfers. You'd be even more miffed in the case as above for losing all your points. Link to post Share on other sites More sharing options...
patrone Posted November 10, 2023 Share Posted November 10, 2023 🤷♂️ Link to post Share on other sites More sharing options...
Cheshire Mag Posted November 10, 2023 Share Posted November 10, 2023 When do ballot emails usually land if you’ve been successful? Link to post Share on other sites More sharing options...
wormy Posted November 10, 2023 Share Posted November 10, 2023 Just now, Cheshire Mag said: When do ballot emails usually land if you’ve been successful? In my experience the email itself will normally come from the afternoon onwards, often late in the day. Sometimes even the next working day (didn't get an email confirming a ticket for Chelsea until the Monday). But you can normally keep an eye on your account on the site for a 'reservation' notification and the ticket may show up in there sooner than the email. Or you can check your bank account for a pending payment too. Link to post Share on other sites More sharing options...
OCK Posted November 10, 2023 Share Posted November 10, 2023 website dead Link to post Share on other sites More sharing options...
patrone Posted November 10, 2023 Share Posted November 10, 2023 (edited) Websites working fine🤷♂️ Event on 22nd November Edited November 10, 2023 by patrone Link to post Share on other sites More sharing options...
patrone Posted November 10, 2023 Share Posted November 10, 2023 (edited) Ffs copy n past fail Edited November 10, 2023 by patrone Link to post Share on other sites More sharing options...
jack j Posted November 10, 2023 Share Posted November 10, 2023 Sounds familiar Link to post Share on other sites More sharing options...
SteV Posted November 10, 2023 Share Posted November 10, 2023 13 minutes ago, jack j said: Sounds familiar So what have they changed from last season? Link to post Share on other sites More sharing options...
bobbydazzla Posted November 10, 2023 Share Posted November 10, 2023 (edited) 6 minutes ago, SteV said: So what have they changed from last season? Introduced a ballot. Random seat allocation. Same as us https://help.arsenal.com/support/solutions/articles/101000485301-why-are-we-balloting-tickets-from-the-start-of-season-2023-24-instead-of-holding-a-regular-sale- Edited November 10, 2023 by bobbydazzla Link to post Share on other sites More sharing options...
SteV Posted November 10, 2023 Share Posted November 10, 2023 (edited) 9 minutes ago, bobbydazzla said: Introduced a ballot. Random seat allocation. Same as us https://help.arsenal.com/support/solutions/articles/101000485301-why-are-we-balloting-tickets-from-the-start-of-season-2023-24-instead-of-holding-a-regular-sale- So they introduced it after Silverstone left? I thought we were blaming him for everything? Edited November 10, 2023 by SteV Link to post Share on other sites More sharing options...
bobbydazzla Posted November 10, 2023 Share Posted November 10, 2023 (edited) The two systems are virtually identical and I’m reasonably confident they’re also unique compared to rest of league Silverstone has been at both clubs You do the math Edited November 10, 2023 by bobbydazzla Link to post Share on other sites More sharing options...
TBG Posted November 10, 2023 Share Posted November 10, 2023 7 Link to post Share on other sites More sharing options...
Gallowgate Toon Posted November 10, 2023 Share Posted November 10, 2023 Silverstone left Arsenal in January 2022 Link to post Share on other sites More sharing options...
Stifler Posted November 10, 2023 Share Posted November 10, 2023 15 minutes ago, bobbydazzla said: The two systems are virtually identical and I’m reasonably confident they’re also unique compared to rest of league Silverstone has been at both clubs You do the math They aren’t. West Ham is similar. I think it’s a league wide thing, that’s why it takes fucking she’s to get into the stadium, especially on Saturday 3pm’s, because it’s trying to get everyone at every stadium in. Link to post Share on other sites More sharing options...
bobbydazzla Posted November 10, 2023 Share Posted November 10, 2023 1 minute ago, Gallowgate Toon said: Silverstone left Arsenal in January 2022 Aye, it's just pure coincidence that we now have exactly the same ticketing system as the Arse Just because he left doesn't mean his commercial plans automatically get chucked in the bin Link to post Share on other sites More sharing options...
patrone Posted November 10, 2023 Share Posted November 10, 2023 Well he's due to be at the fan event so yous can ask him directly 😂 Link to post Share on other sites More sharing options...
bobbydazzla Posted November 10, 2023 Share Posted November 10, 2023 (edited) 8 minutes ago, Stifler said: They aren’t. West Ham is similar. I think it’s a league wide thing, that’s why it takes fucking she’s to get into the stadium, especially on Saturday 3pm’s, because it’s trying to get everyone at every stadium in. No it's not. I can go on West Ham's website now buy a ticket and choose where I want to sit We're on about ticket buying, not digital tickets Edited November 10, 2023 by bobbydazzla Link to post Share on other sites More sharing options...
Superior Acuña Posted November 10, 2023 Share Posted November 10, 2023 On 08/11/2023 at 05:29, ponsaelius said: Yes I agree with that. I can see the arguments both ways. Games have been coming right down to very low points totals compared to recent seasons (where the totals needed had previously gone daft) so it's obviously worked as intended, but equally plenty lads who have gone to away games for years informally have now been locked out. I don't know what the solution is. Personally I hate e-tickets but a digital away ticket system would open up the possibility for a limited number of times per season (3-5?) where the name on the ticket can be formally changed before the game (and nobody gets the point). This significantly reduces the potential for empty seats, stops loyalty point hoarding, but allows a degree of reasonable flexibility and doesn't completely shut out the spares market and exiles who don't have STs. I think that is a reasonable middle ground. Yeah I think this is the way to go, and realistic. There'll obviously be the argument that it's still unfair to be able to get tickets through who you know, but the club already accepts that as okay and official for home games, which are also hard to get tickets for now - so there should be nothing stopping the club. Link to post Share on other sites More sharing options...
bobbydazzla Posted November 10, 2023 Share Posted November 10, 2023 (edited) 4 minutes ago, patrone said: Well he's due to be at the fan event so yous can ask him directly 😂 I'm away on 22nd. Otherwise I would have turned up and offered him outside for a straightener, no holds barred Edited November 10, 2023 by bobbydazzla Link to post Share on other sites More sharing options...
jack j Posted November 10, 2023 Share Posted November 10, 2023 (edited) 3 minutes ago, Superior Acuña said: Yeah I think this is the way to go, and realistic. There'll obviously be the argument that it's still unfair to be able to get tickets through who you know, but the club already accepts that as okay and official for home games, which are also hard to get tickets for now - so there should be nothing stopping the club. Agree someone get to this fan event and get this across to them. I've just applied and realised its the same day as my wife's birthday ffs Edited November 10, 2023 by jack j Link to post Share on other sites More sharing options...
Gallowgate Toon Posted November 10, 2023 Share Posted November 10, 2023 (edited) 36 minutes ago, bobbydazzla said: Aye, it's just pure coincidence that we now have exactly the same ticketing system as the Arse Just because he left doesn't mean his commercial plans automatically get chucked in the bin Arsenal's Director of Ticketing was there the entire time that Silverstone was bar a few months, we don't use the same ticketing technologies, Silverstone's replacement started in late 2021 and he was likely doing fuck all for the last few months of his tenure. Also, balloting in some form is common across 'big clubs'. Arsenal have a fairly massive business & tech team with suppliers at their beck-and-call - their commercial strategy won't be on the whim of one man, especially one who left a long time ago. Edited November 10, 2023 by Gallowgate Toon Link to post Share on other sites More sharing options...
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