AyeDubbleYoo Posted August 3, 2023 Share Posted August 3, 2023 (edited) Worrying thing about the Silverstone interview was the bit where he said “if people don’t download the tickets, it will make it look like the club haven’t done the right the thing”. I don’t think someone customer-focused would say that, they would know that the responsibility is on the system to work for people. Also saying that they were trying to do digital ticketing in 6 weeks. Why was it six weeks? Why didn’t they start earlier? I feel like he should’ve been challenged more by True Faith. Also I guess the interview was recorded before the full extent of the recent debacle? With the Sela sponsorship, he also said they had spoken to 1000 companies, but just happened to end up with one from Saudi? But TBF he did say they are open to fan engagement, and I do believe that. Just clear that he is a commercial person first and foremost. I went into it angry about the membership, so maybe overly negative. Edited August 3, 2023 by AyeDubbleYoo Link to post Share on other sites More sharing options...
Groundhog63 Posted August 3, 2023 Share Posted August 3, 2023 Just now, Yorkie said: A compelling case. Aye, lazy af. You asked for evidence. I use my eyes. ? Granted it's only human nature to be miffed if you can't have want you think you should but there's some right whoppers on here. Granted again, the club's dropped the ball in as much that people should be given a choice of where they'd like to sit in the event of getting a ticket. That 1st change may well be one of many. Doesn't alter my view that there's a rump of fans, elevated by their own egos and expectations, who've jumped the shark from "we only want a team that tries" and then some. Link to post Share on other sites More sharing options...
Pata Posted August 3, 2023 Share Posted August 3, 2023 1 minute ago, Groundhog63 said: there's some right whoppers on here. You certainly got that right. Link to post Share on other sites More sharing options...
Bally21 Posted August 3, 2023 Share Posted August 3, 2023 Just now, Pata said: You certainly got that right. Link to post Share on other sites More sharing options...
wormy Posted August 3, 2023 Share Posted August 3, 2023 29 minutes ago, bobbydazzla said: I'd like a ticketing department at NUFC that tries Well look at Mr Supafan over 'ere! Link to post Share on other sites More sharing options...
Bally21 Posted August 3, 2023 Share Posted August 3, 2023 1 minute ago, wormy said: Well look at Mr Supafan over 'ere! The sense of entitlement beggars belief! Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted August 3, 2023 Share Posted August 3, 2023 Think the team has to try but the fan services have to be perfect. I’m sure they’ll get there, just a painful time at the moment. Link to post Share on other sites More sharing options...
bobbydazzla Posted August 3, 2023 Share Posted August 3, 2023 25 minutes ago, wormy said: Well look at Mr Supafan over 'ere! When I have a tug, black & white striped jizz squirts into my Kleenex Link to post Share on other sites More sharing options...
Bally21 Posted August 3, 2023 Share Posted August 3, 2023 19 minutes ago, bobbydazzla said: When I have a tug, black & white striped jizz squirts into my Kleenex Self appointed uberfan right here. Link to post Share on other sites More sharing options...
MrRaspberryJam Posted August 3, 2023 Share Posted August 3, 2023 29 minutes ago, bobbydazzla said: When I have a tug, black & white striped jizz squirts into my Kleenex Are you OK mate? Link to post Share on other sites More sharing options...
OCOCOL Posted August 3, 2023 Share Posted August 3, 2023 17 hours ago, Tsunami said: Yeah you can only add it once. For away games and ad hoc checks - it mentions appropriate proof of ID. I can’t see anywhere where this is defined, debit card/ photo ID, who knows. No chance I’m taking my DL or Passport to an away game. I would just use a debit card. It won't be enforced anyway I reckon. It wasn't at Wembley. Link to post Share on other sites More sharing options...
Doctor Zaius Posted August 3, 2023 Share Posted August 3, 2023 Website constantly crashes like. So many click paths end up in dead ends or error messages that dont actually explain anything. Desperately need some more IT staff and a website/ticketing overhaul. Link to post Share on other sites More sharing options...
SteV Posted August 3, 2023 Share Posted August 3, 2023 1 minute ago, OCOCOL said: I would just use a debit card. It won't be enforced anyway I reckon. It wasn't at Wembley. The difference between here and Wembley, apart from the amount of fans, is that Wembley was a one off. If the threat of being checked stopped a few using tickets that weren’t theirs, it was job done. Here, if people go to the first couple of aways and there’s no checks, you’ll almost immediately end up back to the situation where people are using others tickets willy nilly. In fact, if anything, I’d expect the checks at the first couple of games to be on the heavy side, to try and reinforce the threat, then it might ease off a bit. Link to post Share on other sites More sharing options...
NUFC Posted August 3, 2023 Share Posted August 3, 2023 Do you need to be a member to be linked and use someone elses season ticket or can you just have an NUFC account? Link to post Share on other sites More sharing options...
Whitley mag Posted August 3, 2023 Share Posted August 3, 2023 2 minutes ago, NUFC said: Do you need to be a member to be linked and use someone elses season ticket or can you just have an NUFC account? Just an NUFC account. Link to post Share on other sites More sharing options...
NUFC Posted August 3, 2023 Share Posted August 3, 2023 54 minutes ago, Whitley mag said: Just an NUFC account. Thanks Link to post Share on other sites More sharing options...
bobbydazzla Posted August 4, 2023 Share Posted August 4, 2023 (edited) What's the most effective way to let the club know that there's a very frustrated group of regular match goers who now can't get tickets and are very pissed off about the situation. Channel it via the likes of NUST and @Greg ? Go on lots of solo missions with emails to Supporter Relations ? There's a group of us on here who have ploughed money, time and emotion into being at every game since the new regime took over and now many of us can no longer get into the ground. Am sure there's plenty of people out there in the real world who are in the same position too. It's got to be worth trying to fight for a change. Edited August 4, 2023 by bobbydazzla Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted August 4, 2023 Share Posted August 4, 2023 (edited) I know you can’t judge your chances on one ballot, but feels really bad. Going from attending every home game to not knowing about any is such a strange feeling. In the space of a few weeks. It’s quite life changing really, not being able to plan to attend games. I guess I stepped back from the club during the Ashley years, might just need to do it again Edited August 4, 2023 by AyeDubbleYoo Link to post Share on other sites More sharing options...
wyn davies Posted August 4, 2023 Share Posted August 4, 2023 Friend can't go so offered his seats for me and son, appears to be a right palava something along the lines of linking accounts to use there tickets seems to get complicated Link to post Share on other sites More sharing options...
SteV Posted August 4, 2023 Share Posted August 4, 2023 3 minutes ago, wyn davies said: Friend can't go so offered his seats for me and son, appears to be a right palava something along the lines of linking accounts to use there tickets seems to get complicated Once you know what you’re doing it should be dead easy. Can’t actually transfer it over to you until Monday though. Link to post Share on other sites More sharing options...
LordJake Posted August 4, 2023 Share Posted August 4, 2023 9 minutes ago, AyeDubbleYoo said: I know you can’t judge your chances on one ballot, but feels really bad. Going from attending every home game to not knowing about any is such a strange feeling. In the space of a few weeks. It’s quite life changing really, not being able to plan to attend games. I guess I stepped back from the club during the Ashley years, might just need to do it again Aye, missed four games last season, two I didn’t apply for and two missed out. No ticket for me in the first ballot, doesn’t bode well ? Link to post Share on other sites More sharing options...
NSG Posted August 4, 2023 Share Posted August 4, 2023 20 minutes ago, bobbydazzla said: What's the most effective way to let the club know that there's a very frustrated group of regular match goers who now can't get tickets and are very pissed off about the situation. Channel it via the likes of NUST and @Greg ? Go on lots of solo missions with emails to Supporter Relations ? There's a group of us on here who have ploughed money, time and emotion into being at every game since the new regime took over and now many of us can no longer get into the ground. Am sure there's plenty of people out there in the real world who are in the same position too. It's got to be worth trying to fight for a change. I’ve been to pretty much every game since the takeover too. I imagined that there would have been some look at prior purchase history when it came to this season. Frustrating that come the Liverpool game I’ve got just as much of a chance of a ticket as a scouser who wakes up on the morning of the ballot and decides it’s worth a £37 punt for a 1 in 3 chance of a ticket. Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted August 4, 2023 Share Posted August 4, 2023 I was definitely hoping for membership renewal rather than free for all. Link to post Share on other sites More sharing options...
Guest Posted August 4, 2023 Share Posted August 4, 2023 This page sums up why it's impossible to please everyone like. The ones lucky enough to be in a situation to log in with several browsers open at 10am on a morning now have the same chance as those who couldn't. I have as much right as anyone for a chance of going to games. Link to post Share on other sites More sharing options...
Keegans Export Posted August 4, 2023 Share Posted August 4, 2023 29 minutes ago, AyeDubbleYoo said: I was definitely hoping for membership renewal rather than free for all. Along with a cap on Membership numbers? Link to post Share on other sites More sharing options...
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