As one of the younger fans, I believe the loyalty points system is fair. (Fwiw, I've been to 4 away games, Spurs in 2012-13, Man United in 2013-14, Leicester in the FA Cup and Palace last season). Fans who've been putting in the money and travelling over the years watching us get humped under Pardew, Carver and McClaren should get first dip. No one complained about it under those mongs, but since now many have jumped onto the Rafa bandwagon people are complaining.
The only change I'd make is giving a loyalty point for home cup games. I'm a ST holder and get to every home cup game so it'd be nice to be rewarded for it. But all in all, it's fair for me.