Seems like the ballot is a dividing issue, with some good and some bad coming of it. I don't know what the answer is.
I'm North West based and try to get to as many games as I can, usually 5 or 6 per season, so the ballot is an opportunity for me to get tickets where I might otherwise be unable to.
But on the other hand, it does invite the tourists who are only there to pose for a selfie for Instagram and don't have that same passion the rest of us have. This will only increase the more successful we get.
Difficult one really.