Jump to content

Recommended Posts

16 minutes ago, SteV said:

If it’s as he describes in the thread, I would suspect he shouldn’t have an issue getting them reinstated. 
 

Seems unnecessarily heavy-handed from the club though. Perhaps wanting to get the word out that they genuinely are taking points away…

I agree. If true. Does have a hint of “doth protest too much!”

 

Email the club. Wait for income and if not sorted make it public. People are right Fannie’s at times ?

 

 

Edited by LFEE

Link to post
Share on other sites

3 minutes ago, LFEE said:

I agree. If true. Does have a hint of “doth protest too much!”

 

Email the club. Wait for income and if not sorted make it public. People are right Fannie’s at times ?

 

 

 

Yeah, if they gave him the replacement ticket, it does seem odd if they’ve removed the points anyway?

 

Who knows ??‍♂️ but I reckon the box office won’t mind a story or two like this coming out as it probably increases the deterrent factor, which is what they’re after.

Link to post
Share on other sites

6 minutes ago, SteV said:

Yeah, if they gave him the replacement ticket, it does seem odd if they’ve removed the points anyway?

 

Who knows ??‍♂️ but I reckon the box office won’t mind a story or two like this coming out as it probably increases the deterrent factor, which is what they’re after.

There’s definitely a narrative battle going on over this on social media from both sides of the fence.

Link to post
Share on other sites

7 minutes ago, jack j said:

 

 

Whats with all the riddles him and that david pick are going on about the staff in the box office?

Reading between the lines I’d say someone in the box office/club has been up to no good ?

Link to post
Share on other sites

1 hour ago, bobbydazzla said:

Was told recently by a pal at the club that NUFC staff now have to apply for their tickets via a ballot this season


The ticketing team have clearly got a massive stonk-on for ballots 

 

Wasn't that already the case?

 

Sure staff and corporate have an allocation that you can apply for but don't think it was ever first come first served?

Link to post
Share on other sites

Have put this in Match Atmosphere thread too, but feels relevant for discussion here also

 

Received this email from the Supporter Services this week after I highlighted my frustrations with the ballot and ticketing system

 

It was my understanding that ticketing workshops in the summer were invite only ? 

 

We are committed to ensuring supporters everywhere feel as connected to Newcastle United as possible. Going to the match is a unique experience that puts supporters at the heart of the action, and we work hard to ensure as many of our fans as possible have that opportunity by operating a fair ticketing system.

 

I appreciate that ticketing is a key discussion area for many fans, and we will take on board your feedback below as part of our ongoing engagement. Please do keep a look out for future workshops on topics that effect fans and may be important to you – it would be great if you could join us.

Link to post
Share on other sites

7 hours ago, bobbydazzla said:

Have put this in Match Atmosphere thread too, but feels relevant for discussion here also

 

Received this email from the Supporter Services this week after I highlighted my frustrations with the ballot and ticketing system

 

It was my understanding that ticketing workshops in the summer were invite only ? 

 

We are committed to ensuring supporters everywhere feel as connected to Newcastle United as possible. Going to the match is a unique experience that puts supporters at the heart of the action, and we work hard to ensure as many of our fans as possible have that opportunity by operating a fair ticketing system.

 

I appreciate that ticketing is a key discussion area for many fans, and we will take on board your feedback below as part of our ongoing engagement. Please do keep a look out for future workshops on topics that effect fans and may be important to you – it would be great if you could join us.

 

Did you just fire off a random email through to them?

 

Despite the debate going on about what makes for a good match atmosphere, surely everyone can now agree that the ability to choose your own seat must be brought back?

Link to post
Share on other sites

1 hour ago, Wandy said:

 

Did you just fire off a random email through to them?

 

Despite the debate going on about what makes for a good match atmosphere, surely everyone can now agree that the ability to choose your own seat must be brought back?

 

I emailed Head of Supporter Services and cc'd a couple of other relevant NUFC people with some brief thoughts on why I feel the new system is flawed - seat allocation, IT system always failing, not enough time between resale and match date etc

 

I didn't try and offer any solutions, just some feedback on my experience

 

My view was that if the Head of Supporter Services was unhappy about receiving a short, polite email with feedback from a match going supporter, then what's the point of having a Head of Supporter Services

 

And also, in any business, if you make a major change that leaves some of your regular customers feeling very pissed off, it's sensible to find out why by engaging with them

 

 

 

Edited by bobbydazzla

Link to post
Share on other sites

I'm sure it will only be season ticket holders that are flagged up at the turnstiles

These will be coming from elsewhere no doubt. Nobody knows how many are going to the non season ticket allocation now they've took it off the website

Link to post
Share on other sites

8 minutes ago, jack j said:

I'm sure it will only be season ticket holders that are flagged up at the turnstiles

These will be coming from elsewhere no doubt. Nobody knows how many are going to the non season ticket allocation now they've took it off the website

It’s back on now.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...