Wallsendmag Posted September 13, 2025 Share Posted September 13, 2025 6 minutes ago, HaydnNUFC said: The direct accusations of the club selling to third party sites, there’s obviously little proof of that, but the tone is right in that the whole thing absolutely reeks. There isn't but I must admit that I was shocked at their response when I gifted them a name and supporter number of an obvious tout account and they replied saying they wouldn't even investigate it. Would have taken them 5 mins to work out it wasn't a genuine supporters account yet they gave me some cock and bull story about them being unable to do anything because the match had been and gone, as if that really has anything to do with it! It does make you wonder. Link to post Share on other sites More sharing options...
mattypnufc Posted September 13, 2025 Share Posted September 13, 2025 Mostly bang on. I highly doubt the club are actively selling to third party resellers, however more likely not arsed, as people buying on those are more likely tourists/one offs, who are more likely to buy a shirt/scarf/merch/pint/food at SJP and thus, spend more money than the likes of me. and the club already have the ticket money anyway, so why actively go after them when it’s not in their vested commercial interests, despite it being morally right. Link to post Share on other sites More sharing options...
SteV Posted September 13, 2025 Share Posted September 13, 2025 3 minutes ago, NEEJ said: One of the biggest issues is that no one knows what the club are actually doing because their communication on the issue is shocking. They're opening themselves up to wild accusations like them being in cahoots with ticket resellers. Even giving the cloob the benefit of the doubt, they're complicit in the whole mess due to their inaction/ignorance/appetite to milk members. Indeed. I understand they can’t be responding to every accusation that gets hoyed about on SM, or they’d be on forever. But there’s basic things they could do, like revealing away ticket numbers and how they distribute them, that would nip a lot of noise in the bud. Even be more transparent about the measures they’re taking to try and stop the bots/touts would be a start. Rather than just random things happening on the site that lead us to believe they might be doing something. Link to post Share on other sites More sharing options...
Wallsendmag Posted September 13, 2025 Share Posted September 13, 2025 6 minutes ago, mattypnufc said: Mostly bang on. I highly doubt the club are actively selling to third party resellers, however more likely not arsed, as people buying on those are more likely tourists/one offs, who are more likely to buy a shirt/scarf/merch/pint/food at SJP and thus, spend more money than the likes of me. and the club already have the ticket money anyway, so why actively go after them when it’s not in their vested commercial interests, despite it being morally right. Agree with all that but then you hear this week that they've suspended god knows how many genuine supporters accounts for the disgraceful crime of using more than 1 device to try to give themselves a better chance of a ticket in general sale. Whole thing just seems a bit off to me. Link to post Share on other sites More sharing options...
mattypnufc Posted September 13, 2025 Share Posted September 13, 2025 1 minute ago, Wallsendmag said: Agree with all that but then you hear this week that they've suspended god knows how many genuine supporters accounts for the disgraceful crime of using more than 1 device to try to give themselves a better chance of a ticket in general sale. Whole thing just seems a bit off to me. I’d imagine those genuine attempts would be reinstated. More likely caught in an automated security vetting thing due to number of attempts/behind vpn etc. Link to post Share on other sites More sharing options...
ryanegg Posted September 13, 2025 Share Posted September 13, 2025 I really don't see they would be selling tickets direct to the resellers. They wouldn't be making THAT much more money on them. Certainly not enough to warrant any sort of backlash from fans. Link to post Share on other sites More sharing options...
Wallsendmag Posted September 13, 2025 Share Posted September 13, 2025 Just now, mattypnufc said: I’d imagine those genuine attempts would be reinstated. More likely caught in an automated security vetting thing due to number of attempts/behind vpn etc. Perhaps but then that's not much consolation to those supporters who were lucky enough to have a Barcelona ticket in their basket only to find out the club wouldn't sell it to them! Link to post Share on other sites More sharing options...
mattypnufc Posted September 13, 2025 Share Posted September 13, 2025 3 minutes ago, Wallsendmag said: Perhaps but then that's not much consolation to those supporters who were lucky enough to have a Barcelona ticket in their basket only to find out the club wouldn't sell it to them! Indeed. Sadly sometimes legitimate requests get caught up in the likes of bot management/prevention etc. Our queue system and their automation etc. https://queue-it.com/bad-bot-protection/ Link to post Share on other sites More sharing options...
Wallsendmag Posted September 13, 2025 Share Posted September 13, 2025 1 minute ago, ryanegg said: I really don't see they would be selling tickets direct to the resellers. They wouldn't be making THAT much more money on them. Certainly not enough to warrant any sort of backlash from fans. You'd like to think not but things have happened this week that, of it ever came out that this had happened people wouldn't exactly be shocked! Obviously I have my own personal experience now but this Dundee carry on raised a lot more questions. I mean I can say we can safely rule out the fact that 45 ST holders, who all sit in a block together have got their heads together and decided to tout their tickets to a Private school 200 miles away for a tidy profit. With us more or less being able to rule that out then who did supply them with these tickets at hugely marked up prices? One thing that we all know without any doubt whatsoever is that the root supplier of every single ticket inside that stadium is Newcastle United Football Club so what was the chain of events that led these 45 seats from the club to a private school in Dundee and hugely inflated prices? Fair enough the club have cancelled these seats after a huge backlash but there's still no explanation how this school ended up with these tickets in the first place. I suspect it's a question the club would rather not answer as well. Link to post Share on other sites More sharing options...
bobbydazzla Posted September 13, 2025 Share Posted September 13, 2025 (edited) 29 minutes ago, Wallsendmag said: You'd like to think not but things have happened this week that, of it ever came out that this had happened people wouldn't exactly be shocked! Obviously I have my own personal experience now but this Dundee carry on raised a lot more questions. I mean I can say we can safely rule out the fact that 45 ST holders, who all sit in a block together have got their heads together and decided to tout their tickets to a Private school 200 miles away for a tidy profit. With us more or less being able to rule that out then who did supply them with these tickets at hugely marked up prices? One thing that we all know without any doubt whatsoever is that the root supplier of every single ticket inside that stadium is Newcastle United Football Club so what was the chain of events that led these 45 seats from the club to a private school in Dundee and hugely inflated prices? Fair enough the club have cancelled these seats after a huge backlash but there's still no explanation how this school ended up with these tickets in the first place. I suspect it's a question the club would rather not answer as well. A touting company could easily own 45 season tickets in one area of the ground with the sole purpose of selling them as a job lot every game to make profit The biggest issue for me, which has been raised in previous posts, is the steadfast refusal from NUFC to reveal anything about the breakdown of tickets in the ground and how they are allocated game by game amongst ST’s, member ballots, member general sale and corporate And their refusal to provide any transparency makes people quite understandably draw the conclusion that the club have something they’re trying to hide It really does feel like there’s a significant groundswell of fan frustration building after a few seasons of fans, especially members, having the piss taken out of them by NUFC and just getting rinsed for their cash Edited September 13, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
SteV Posted September 13, 2025 Share Posted September 13, 2025 11 minutes ago, Wallsendmag said: You'd like to think not but things have happened this week that, of it ever came out that this had happened people wouldn't exactly be shocked! Obviously I have my own personal experience now but this Dundee carry on raised a lot more questions. I mean I can say we can safely rule out the fact that 45 ST holders, who all sit in a block together have got their heads together and decided to tout their tickets to a Private school 200 miles away for a tidy profit. With us more or less being able to rule that out then who did supply them with these tickets at hugely marked up prices? One thing that we all know without any doubt whatsoever is that the root supplier of every single ticket inside that stadium is Newcastle United Football Club so what was the chain of events that led these 45 seats from the club to a private school in Dundee and hugely inflated prices? Fair enough the club have cancelled these seats after a huge backlash but there's still no explanation how this school ended up with these tickets in the first place. I suspect it's a question the club would rather not answer as well. I’m fairly sure it’s a historical thing from the Ashley era, where the demand obviously wasn’t what it is now, so it probably made sense to shift a block of tickets to some sort of travel company. But that probably means the travel company have been knocking these tickets out every game for god knows how long and nobody has done anything about it (and I find it almost impossible to believe the club didn’t know it was happening). So probably negligence on the clubs part, rather than anything more sinister. Link to post Share on other sites More sharing options...
bobbydazzla Posted September 13, 2025 Share Posted September 13, 2025 (edited) 13 minutes ago, SteV said: I’m fairly sure it’s a historical thing from the Ashley era, where the demand obviously wasn’t what it is now, so it probably made sense to shift a block of tickets to some sort of travel company. But that probably means the travel company have been knocking these tickets out every game for god knows how long and nobody has done anything about it (and I find it almost impossible to believe the club didn’t know it was happening). So probably negligence on the clubs part, rather than anything more sinister. The travel company could have just created 45 fake names and bought the lot that way when there was loads available under Ashley. Even when we were a shit a school trip to watch a premier league match is still likely to be appealing for most kids, especially neutrals We have absolutely no vetting of who buys tickets. All you need is an email address My dog has even got an active NUFC ticketing account so I can get friends ST’s transferred to me when I’ve already bought a ticket in my own name Edited September 13, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
SteV Posted September 13, 2025 Share Posted September 13, 2025 14 minutes ago, bobbydazzla said: The travel company could have just created 45 fake names and bought the lot that way when there was loads available under Ashley. Even when we were a shit a school trip to watch a premier league match is still likely to be appealing for most kids, especially neutrals We have absolutely no vetting of who buys tickets. All you need is an email address My dog has even got an active NUFC ticketing account so I can get friends ST’s transferred to me when I’ve already bought a ticket in my own name They could have done, but I struggle to believe no one at the club was aware. They chose not to do anything because no one was complaining, it wasn’t doing any harm (relatively speaking), and it was probably always viewed as ‘someone else’s’ responsibility to do something about it. Until this week. Link to post Share on other sites More sharing options...
bobbydazzla Posted September 13, 2025 Share Posted September 13, 2025 (edited) 45 minutes ago, SteV said: They could have done, but I struggle to believe no one at the club was aware. They chose not to do anything because no one was complaining, it wasn’t doing any harm (relatively speaking), and it was probably always viewed as ‘someone else’s’ responsibility to do something about it. Until this week. Oh aye, I can well imagine that the club would know but have turned a blind eye Only scenario I think they'd have got involved to clamp down on it would have been if it was creating security issues with vocal away fans in home seats Edited September 13, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
robbo_11 Posted September 13, 2025 Share Posted September 13, 2025 Single tickets for Wolves popping up every few minutes now online. Link to post Share on other sites More sharing options...
BlueStar Posted September 13, 2025 Share Posted September 13, 2025 Has everyone else's Bradford ticket been added to their Magpie Mover on Google wallet? Both mine and my mate's have. Seems like it'll cause some confusion at the gates. Link to post Share on other sites More sharing options...
bobbydazzla Posted September 15, 2025 Share Posted September 15, 2025 (edited) A suspected, the Scottish schools touting was organised by a couple of tour companies who had owned 100ish season tickets since the Ashley era and the club knew about the reselling for years and turned a blind eye https://archive.ph/9q1sH By my calculations, that's a couple of thousand seats across the course of each season that were sold on the black market with the knowledge of Ticketing and Security at NUFC And as a result all of those black market tickets were denied to paid up members Edited September 15, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
Nucasol Posted September 15, 2025 Share Posted September 15, 2025 4 minutes ago, bobbydazzla said: A suspected, the Scottish schools touting was organised by a couple of tour companies who had owned 100ish season tickets since the Ashley era and the club knew about the reselling for years and turned a blind eye https://archive.ph/9q1sH By my calculations, that's a couple of thousand seats across the course of a season that were sold on the black market with the knowledge of Ticketing and Security at NUFC And as a result all of those black market tickets were denied to paid up members Did these shitbags also use them for the Carabao Cup, taking potential cup final tickets away to be resold? Link to post Share on other sites More sharing options...
bobbydazzla Posted September 15, 2025 Share Posted September 15, 2025 (edited) 3 minutes ago, Nucasol said: Did these shitbags also use them for the Carabao Cup, taking potential cup final tickets away to be resold? Yep, as long as they fulfilled the criteria they could have got their paws on cup final tickets before the member ballot etc. Edited September 15, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
NobbySolano Posted September 15, 2025 Share Posted September 15, 2025 Alright, I've got a high fever so I'm probably talking shite. If the club cared about reselling why not implement something like this: If you buy tickets from a season ticket holder outside of the club systems, you get to go enjoy the game. If you report it to the club, the club will kick out that season ticket holder (and maybe ban them) and give you a slight discount in the first year. This will take care of all the scum just profiting from the club and will allow some movement on the season ticket holder list. You can still resell your tickets but it must be done through the club which would allow the club to "fairly"make them available to members etc. Thoughts? I bet all those season ticket holders reselling will tighten right up or they will let them go. Win win. Link to post Share on other sites More sharing options...
bobbydazzla Posted September 15, 2025 Share Posted September 15, 2025 (edited) 6 minutes ago, NobbySolano said: Alright, I've got a high fever so I'm probably talking shite. If the club cared about reselling why not implement something like this: If you buy tickets from a season ticket holder outside of the club systems, you get to go enjoy the game. If you report it to the club, the club will kick out that season ticket holder (and maybe ban them) and give you a slight discount in the first year. This will take care of all the scum just profiting from the club and will allow some movement on the season ticket holder list. You can still resell your tickets but it must be done through the club which would allow the club to "fairly"make them available to members etc. Thoughts? I bet all those season ticket holders reselling will tighten right up or they will let them go. Win win. Plenty of reselling is being done my large scale touting companies who hoover up shitloads of the member tickets in the ballot and resale If you pass on their details and the club actually shows any interest in bothering its arse to cancel the membership of the offender, then the tout can just sign up again with different details for £40 It's one of the reasons why unlimited, unvetted memberships for an event that never fails to sell out and where tickets can be emailed between people, is a touts wet dream The scam has been obvious to anyone with half a brain cell who knows how the ticket buying process at NUFC works Edited September 15, 2025 by bobbydazzla Link to post Share on other sites More sharing options...
NobbySolano Posted September 15, 2025 Share Posted September 15, 2025 One quick comment on this Scottish school travel operators nonsense. I'd like to think that the club didn't know. Someone at the club did know, maybe more than 1 person. I doubt that Silverstone is looking at this. That someone or someones should be fired immediately. Not because of any wrongdoing but for lacking the critical thought to say "oh jolly there is so much demand for tickets from our members and these kids are buying tickets from travel operators, that don't seem right" Link to post Share on other sites More sharing options...
NobbySolano Posted September 15, 2025 Share Posted September 15, 2025 Just now, bobbydazzla said: Plenty of reselling is being done my large scale touting companies who hoover up shitloads of the member tickets in the ballot and resale If you pass on their details and the club bothers its arse to cancel the membership of the offender, then the tout can just sign up again with different details for £40 It's one of the reasons why unlimited, unvetted memberships for an event that never fails to sell out and where tickets can be emailed between people, is a touts wet dream Fair enough. But let's fix one problem at a time. It also seems this one is much easier to control. You can limit 4 memberships for each credit card, billing address, etc. In the end you can extend the solution, hand in the reseller and get a big benefit. It will be head hunting in the best way Link to post Share on other sites More sharing options...
bobbydazzla Posted September 15, 2025 Share Posted September 15, 2025 2 minutes ago, NobbySolano said: One quick comment on this Scottish school travel operators nonsense. I'd like to think that the club didn't know. Someone at the club did know, maybe more than 1 person. I doubt that Silverstone is looking at this. That someone or someones should be fired immediately. Not because of any wrongdoing but for lacking the critical thought to say "oh jolly there is so much demand for tickets from our members and these kids are buying tickets from travel operators, that don't seem right" From the Hope article... In an email seen by Daily Mail Sport and including four members of staff across ticketing, security and safeguarding, it is stated that the ‘usual two groups’ will be attending a home match. It lists third-party tour operators Premiership Experience, of Glasgow, and PE5 Sports Tours, of Edinburgh, as the providers and two schools in Scotland as the recipients. Link to post Share on other sites More sharing options...
Stifler Posted September 15, 2025 Share Posted September 15, 2025 (edited) It’s kind of amazing that some mam who sends her kids to private school set off a chain of events that has lead to tour operators being found to be running a ticket touting scheme, and over 100 season tickets cancelled with many more likely to come and under investigation. All because she was buzzing that her privileged kid gained another privilege above others by being offered tickets to what is one of the most anticipated fixtures in the Champions League and she had to put it on Facebook. Edited September 15, 2025 by Stifler Link to post Share on other sites More sharing options...
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