Put £2 each on 4 horses on PP yesterday, one of which was the one that won which my girlfriend had picked out. Expected to log in to account yesterday and see £68, instead the balance was £8 as if the bet hadn't been put on. Swear to God I confirmed the bet though, so fuck knows what happened. Had a live chat with Customer Services and there was nowt they could do so it's been escalated to a manager who's going to email me back. Would imagine I've got no chance but obviously canny pissed off.