LV Posted July 21, 2022 Share Posted July 21, 2022 On 12/07/2022 at 21:13, CheicksCalfs said: Mine arrived from DHGate yesterday. Ordered on 29/06/22 arrived 11/07/22 Looks like his came without a sponsor. Mine hasn’t arrived yet. Link to post Share on other sites More sharing options...
MrRaspberryJam Posted July 21, 2022 Share Posted July 21, 2022 I'll take a gamble, nice one! Cheers! Link to post Share on other sites More sharing options...
MrRaspberryJam Posted July 21, 2022 Share Posted July 21, 2022 Ordered! Link to post Share on other sites More sharing options...
LV Posted July 21, 2022 Share Posted July 21, 2022 Good luck. I ordered mine about 2 weeks ago and it’s only just been despatched. Think there may be some logistical issues in China so I wouldn’t expect to get it as quick as CheiksCalf. Link to post Share on other sites More sharing options...
Guest Posted July 21, 2022 Share Posted July 21, 2022 Ordering on DHGate I don't expect it to less than 6-8 weeks but for the price I don't care. Link to post Share on other sites More sharing options...
JonBez comesock Posted July 21, 2022 Share Posted July 21, 2022 The Newcastle Women are having to play in training gear , as Castore haven’t got their kits ready yet ! First two pre season games so far have been played in old training kit shambles Link to post Share on other sites More sharing options...
MrRaspberryJam Posted July 21, 2022 Share Posted July 21, 2022 1 hour ago, LV said: Good luck. I ordered mine about 2 weeks ago and it’s only just been despatched. Think there may be some logistical issues in China so I wouldn’t expect to get it as quick as CheiksCalf. Aye I seen the delivery was a month or so out. For 13-16 quid it's not a big issue at all like. Providing its a good copy. Link to post Share on other sites More sharing options...
Big River Posted July 21, 2022 Share Posted July 21, 2022 25 minutes ago, JonBez comesock said: The Newcastle Women are having to play in training gear , as Castore haven’t got their kits ready yet ! First two pre season games so far have been played in old training kit shambles Castore really are pathetic. perfect for us under Ashley. Link to post Share on other sites More sharing options...
et tu brute Posted July 21, 2022 Share Posted July 21, 2022 (edited) Surely there has to be grounds for breaking the current contract (I know not this year) based on production standards. When one of the official club teams are having to actually play in training gear for games, that is pretty unbelievable. I ordered the away shirt the day it came out and nothing, not even an email to apologise for any delay. Edited July 21, 2022 by et tu brute Link to post Share on other sites More sharing options...
wfmk2 Posted July 21, 2022 Share Posted July 21, 2022 Anyone got an email address of the store or a phone number? The @concierge email address doesn't respond to messages & that Nicola from Castore email address is now switched off. Link to post Share on other sites More sharing options...
wfmk2 Posted July 21, 2022 Share Posted July 21, 2022 23 minutes ago, et tu brute said: Surely there has to be grounds for breaking the current contract (I know not this year) based on production standards. When one of the official club teams are having to actually play in training gear for games, is pretty unbelievable. I ordered the away shirt the day it came out and nothing, not even an email to apologise for any delay. I also ordered on the day of release. No communication from the club since, in spite of repeated emails which were ignored. Link to post Share on other sites More sharing options...
RodneyCisse Posted July 21, 2022 Share Posted July 21, 2022 57 minutes ago, wfmk2 said: I also ordered on the day of release. No communication from the club since, in spite of repeated emails which were ignored. Drop Castore a DM on twitter and I’m sure they’ll pick it up for you. Generally if you’ve got an issue and DM a company they’ll have someone there to try and fix it. Link to post Share on other sites More sharing options...
wfmk2 Posted July 21, 2022 Share Posted July 21, 2022 They don't have a Twitter account, and they block anyone on Instagram who dares to ask about late deliveries! Link to post Share on other sites More sharing options...
Nucasol Posted July 21, 2022 Share Posted July 21, 2022 1 hour ago, wfmk2 said: Anyone got an email address of the store or a phone number? The @concierge email address doesn't respond to messages & that Nicola from Castore email address is now switched off. There’s a form via the club website you can use. I’ve gone through that. Hopefully if enough go through it’ll become an issue the club raises with CrapStory. Notice the local press pack have done fuck all reporting on it. Link to post Share on other sites More sharing options...
Willow Posted July 21, 2022 Share Posted July 21, 2022 Castore sound like a really well run and organised company Link to post Share on other sites More sharing options...
wfmk2 Posted July 21, 2022 Share Posted July 21, 2022 Searching Castore on Twitter brings up loads of horror stories from us and other clubs. Link to post Share on other sites More sharing options...
Rich Posted July 21, 2022 Share Posted July 21, 2022 Home kit for the little 'un finally turned up on Monday. Huzzah. Link to post Share on other sites More sharing options...
brummie Posted July 21, 2022 Share Posted July 21, 2022 Castore off to a lamentable start with us. Link to post Share on other sites More sharing options...
RodneyCisse Posted July 21, 2022 Share Posted July 21, 2022 1 hour ago, wfmk2 said: Searching Castore on Twitter brings up loads of horror stories from us and other clubs. Looks like they don’t have a page to even DM them!? Do they have a Facebook page where you could drop them a message? Link to post Share on other sites More sharing options...
Big River Posted July 21, 2022 Share Posted July 21, 2022 have the Trust came out and said they're getting in touch with the club about this? or did I dream that? can't find anything on their Twitter or Website about it. Link to post Share on other sites More sharing options...
WarrenBartonCentrePartin Posted July 21, 2022 Share Posted July 21, 2022 9 minutes ago, brummie said: Castore off to a lamentable start with us. Exactly the sort of shoddy shit Rangers fans were booting off about when they first appeared. Link to post Share on other sites More sharing options...
geordie_b Posted July 21, 2022 Share Posted July 21, 2022 (edited) On 15/07/2022 at 16:30, geordie_b said: From NUST newsletter Castore - Quality Concerns We are aware, and are continuously tracking the concerns of NUST members and fans across the world in relation to issues being experienced with NUFC's kit supplier, Castore. Understandably, interest in the new 22-23 kit is huge, and we can assure Members that the Trust continues to relay ongoing concerns to NUFC and Castore about fan’s experiences with pricing, quality & distribution. We are willing to share with the club and Castore, the experience of any fan that has experienced a poor customer journey at the hands of the clubs official kit supplier - please contact Adam Beckett with any issues you may experience: [email protected] @Big River Edited July 21, 2022 by geordie_b Link to post Share on other sites More sharing options...
Big River Posted July 21, 2022 Share Posted July 21, 2022 nice one, thanks @geordie_b so anybody who has had issues, and can be arsed, tell this bloke - [email protected] they'll probably do absolutely nothing as usual, but it's worth a shot. Link to post Share on other sites More sharing options...
Nucasol Posted July 21, 2022 Share Posted July 21, 2022 Just to compound the CrapStory incompetence I returned a home shirt via couriers. No acknowledgement after 14 days for my £65 refund. Now have to reach out to them and find out what’s going on. Couriers are saying delivered but the recipient hasn’t updated it. Probably had it returned to their old warehouse. Link to post Share on other sites More sharing options...
black_n_white Posted July 21, 2022 Share Posted July 21, 2022 22 days and still nothing, blinding company fair play! Link to post Share on other sites More sharing options...
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