bobbydazzla Posted Tuesday at 15:17 Share Posted Tuesday at 15:17 (edited) Got no idea if mine's auto-renewed or not Had an email to say it would auto-renew, didn't switch off the auto-renew, no money gone out, can't see anything on my ticketing account to indicate whether I've renewed or not. As it stands right now I might not be a member. Or maybe I am. I feel like I'm trapped in renewal limbo. Help me, somebody, please help me. Edited Tuesday at 15:18 by bobbydazzla Link to post Share on other sites More sharing options...
Nucasol Posted Tuesday at 15:27 Share Posted Tuesday at 15:27 9 minutes ago, bobbydazzla said: Got no idea if mine's auto-renewed or not Had an email to say it would auto-renew, didn't switch off the auto-renew, no money gone out, can't see anything on my ticketing account to indicate whether I've renewed or not. As it stands right now I might not be a member. Or maybe I am. I feel like I'm trapped in renewal limbo. Help me, somebody, please help me. Mine went out - in pending transactions currently. £47 for another season of ballot failures, the joy. Link to post Share on other sites More sharing options...
Rocker Posted Tuesday at 15:28 Share Posted Tuesday at 15:28 Just now, Nucasol said: Mine went out - in pending transactions currently. £47 for another season of ballot failures, the joy. Link to post Share on other sites More sharing options...
HawK Posted Tuesday at 15:42 Share Posted Tuesday at 15:42 Received the email on 16th as below, money is pending to go out tomorrow according to my banking app : Quote Your Mags+ Membership is going to auto-renew on Tuesday 3 June. We’ve frozen the price of our memberships, so you will be charged £47. Next season, Mags+ Members will continue to benefit from: Access to ticketing ballot, member general sale and resale for all home fixtures at St. James’ Park. At least 5 retail discounts a season. Exclusive first access to selected retail ranges. Priority ticket window for St. James’ Park Events. Free access to 2 streamed pre-season friendlies. Access to exclusive competitions. Opportunities to win money can’t buy experiences with players and club legends. Access to exclusive in-person events at a variety of Club locations. Exclusive digital events with players, legends and special guests. Access to member of the match competition. The opportunity to purchase member exclusive merchandise. 10% discount off drinks and 15% off food at Shearer’s Bar on non-matchdays. 25% Stadium Tour Discount. 25% off food and beverage on matchday for the first 30 minutes after gates open. If you'd prefer not to renew, you can opt-out any time before 29 May 2025. To opt out of auto-renewal, follow the below steps: Log in to your ticketing account at book.newcastleunited.com. Click your name in the top right corner. Select ‘Memberships’ from the drop-down menu. Tick the box on the left of the download button for the membership you’d like to amend. Select ‘auto-renew’ button to the right of the page. Un-tick the box in the ‘enrolled’ column. Click ‘Ok’ button. If we don't hear from you by 29 May 2025, your membership will automatically renew, and £47 will be processed according to your chosen payment method. For any queries regarding opting out of your auto-renewal, contact [email protected]. Link to post Share on other sites More sharing options...
Optimistic Nut Posted Tuesday at 15:47 Share Posted Tuesday at 15:47 1 hour ago, wormy said: Got the email about the auto renewal. Had fuck all about it failing but I assume it has as I think I closed the credit card linked to the account. Yet I can't seem to find anywhere on the website that clearly indicates said failure. The website is still such absolute dogshit to navigate, especially on mobile. Snap. New bank account - no emails saying it's failed, renewed, can't see on the site I would tell, either. Link to post Share on other sites More sharing options...
frankpingel Posted Tuesday at 15:50 Share Posted Tuesday at 15:50 It's pending in my bank now after I checked earlier and it wasn't. Link to post Share on other sites More sharing options...
Kilcline Posted Tuesday at 15:51 Share Posted Tuesday at 15:51 Son's junior membership cost just been taken for those who had the adult payment taken earlier. Site is a shithole isn't it 🤦 Link to post Share on other sites More sharing options...
Dr Venkman Posted Tuesday at 15:59 Share Posted Tuesday at 15:59 Why is everyone talking about what’s happening in their bank account? Because there are no transfer rumours? Link to post Share on other sites More sharing options...
TBG Posted Tuesday at 16:05 Share Posted Tuesday at 16:05 Money went out today. I'd imagine those who have had their money taken first will be given priority in the ballots. Link to post Share on other sites More sharing options...
wormy Posted Tuesday at 18:14 Share Posted Tuesday at 18:14 2 hours ago, Dr Venkman said: Why is everyone talking about what’s happening in their bank account? Because there are no transfer rumours? Jim White's camped out on me doorstep waiting for me to fax my transaction statement across to the box office. Link to post Share on other sites More sharing options...
Wallsendmag Posted Tuesday at 21:09 Share Posted Tuesday at 21:09 Got a £57 pending transaction from NUFC so assume it's mine and the bairns memberships then. Link to post Share on other sites More sharing options...
shorty Posted Tuesday at 21:44 Share Posted Tuesday at 21:44 Still none the wiser here like, nothing gone out the bank no email saying anything has failed. Good distraction from all the transfer rumours TBF. Link to post Share on other sites More sharing options...
Fenham Mag Posted Tuesday at 22:24 Share Posted Tuesday at 22:24 Didn’t receive any email about auto renewing and had money taking out what on earth is going on. Link to post Share on other sites More sharing options...
TBG Posted yesterday at 08:51 Share Posted yesterday at 08:51 Anyone else take this as Mags members make the sacrifice for the sins of season ticket holders? Link to post Share on other sites More sharing options...
patrone Posted yesterday at 09:02 Share Posted yesterday at 09:02 🤣 Link to post Share on other sites More sharing options...
Kilcline Posted yesterday at 09:03 Share Posted yesterday at 09:03 In and can't buy - restricted sale, but they've emailed me to say renewals have gone through. What a disgrace Link to post Share on other sites More sharing options...
patrone Posted yesterday at 09:12 Share Posted yesterday at 09:12 8 minutes ago, Kilcline said: In and can't buy - restricted sale, but they've emailed me to say renewals have gone through. What a disgrace Yeh, same. They've not updated my account to show the membership is renewed neither 🤣 Link to post Share on other sites More sharing options...
S Norman Posted yesterday at 09:14 Share Posted yesterday at 09:14 This is actually quite impressive level of incompetence. You can`t even buy premium tickets Link to post Share on other sites More sharing options...
JT24 Posted yesterday at 09:16 Share Posted yesterday at 09:16 Good to see the new Head of Ticketing appointment is working out well. Link to post Share on other sites More sharing options...
Sima Posted yesterday at 09:20 Share Posted yesterday at 09:20 Box Office now accepts Apple Pay. Wow, proper futuristic stuff. Link to post Share on other sites More sharing options...
TBG Posted yesterday at 09:23 Share Posted yesterday at 09:23 Tickets working for me: 17 hours ago, TBG said: Money went out today. I'd imagine those who have had their money taken first will be given priority in the ballots. Link to post Share on other sites More sharing options...
Tross Posted yesterday at 09:27 Share Posted yesterday at 09:27 Logged on just to see if my renewal had worked and was 200 in the queue and able to buy tickets nee bother. Didn't bother like but theory that the loyalist members being sorted first looks like its true. Link to post Share on other sites More sharing options...
mattypnufc Posted yesterday at 09:33 Share Posted yesterday at 09:33 Logged on after member renewal and it says Season Ticket allocated to me. Unreal news to wake up to. Glad the new head of ticketing did me a solid. Link to post Share on other sites More sharing options...
Kilcline Posted yesterday at 09:34 Share Posted yesterday at 09:34 (edited) According to the Box Office there were flags on my account for apparent ticket touting and multiple browser use, which blocked me being able to access and buy. Fellow queue/resale/multi-browser nonces - if you can't buy that might be why. Just had a big lecture from the Box Office about account sharing blah blah blah, "if it happens again you'll be blocked permanently" etc... I also suspect just using a VPN for security will make me look dodgy as it keeps changing the IP address. Although I got that after they tried to fob me off with something about my membership. If they're tracking that stuff now, the resale strategy may need a rethink, but positive if they're dealing with bots/actual touts I guess. EDIT: They've unlocked it to let me buy, and then blocked me again after the purchase. Absolutely useless. Edited yesterday at 09:35 by Kilcline Added edit note Link to post Share on other sites More sharing options...
Fenham Mag Posted yesterday at 09:34 Share Posted yesterday at 09:34 1 minute ago, mattypnufc said: Logged on after member renewal and it says Season Ticket allocated to me. Unreal news to wake up to. Glad the new head of ticketing did me a solid. Such a bullshitter Link to post Share on other sites More sharing options...
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