PIF and RB Sports & Media - Darren Eales to step down from CEO after being diagnosed with blood cancer.

[Whitley mag]

10 minutes ago, Shadow Puppets said:

Am I being stupid here, or isn’t this ticketing issue a pretty minor thing? It seems like the level of vitriol towards it is massively disproportionate to the actual issue.

 

I think it will be a stupid oversight rather than anything malicious, and it will all be sorted out within a week.

Got to say there’s been a bit of overreaction on Twitter from the likes of that Burnsie wanker, think he called them scum earlier.

 

Folk need to be able to choose their own seats and not be forced to pay for a ticket they don’t want.

 

It’s a simple fix and apart from that I can live with the pricing and ballot, as they both seem in keeping with other top 6 clubs, and at the end of the day that’s what the majority of folk want, to compete with the big 6.

[loki679]

I don't think anyone wanted to compete with them on what shits they could be.

[HaydnNUFC]

1 minute ago, Whitley mag said:

Got to say there’s been a bit of overreaction on Twitter from the likes of that Burnsie wanker, think he called them scum earlier.

 

Folk need to be able to choose their own seats and not be forced to pay for a ticket they don’t want.

 

It’s a simple fix and apart from that I can live with the pricing and ballot, as they both seem in keeping with other top 6 clubs, and at the end of the day that’s what the majority of folk want, to compete with the big 6.

 

The tiny silver lining from this all is Burnsie being livid again, like.  Heinous weirdo. To think that he was allegedly at one of these ticketing workshops as well.

[Kid Icarus]

It wouldn't surprise me if they're either breaking existing legislation on accessibility or they'd be liable if anyone took it further. They're essentially discriminating.

[Whitley mag]

Just now, HaydnNUFC said:

 

The tiny silver lining from this all is Burnsie being livid again, like.  Heinous weirdo. To think that he was allegedly at one of these ticketing workshops as well.

He’s fucking bipolar and the fact the likes of him might have had any input is frightening.

[et tu brute]

3 minutes ago, Kid Icarus said:

It wouldn't surprise me if they're either breaking existing legislation on accessibility or they'd be liable if anyone took it further. They're essentially discriminating.

Disability Discrimination Act 

[TheGuv]

6 minutes ago, Kid Icarus said:

It wouldn't surprise me if they're either breaking existing legislation on accessibility or they'd be liable if anyone took it further. They're essentially discriminating.

Any lawyers in the house? 

[Whitley mag]

4 minutes ago, loki679 said:

I don't think anyone wanted to compete with them on what shits they could be.

Nobody ever wants the bad things just the good. The authorities would have us believe FFP is there to protect clubs and fans, in a strange way in our quest to compete its fucking the fans over, as this is clearly driven by New Execs like Eales being tasked with increasing revenue streams.

[gdm]

18 minutes ago, Shadow Puppets said:

Am I being stupid here, or isn’t this ticketing issue a pretty minor thing? It seems like the level of vitriol towards it is massively disproportionate to the actual issue.

 

I think it will be a stupid oversight rather than anything malicious, and it will all be sorted out within a week.

No it’s a fucking shambles.
 

Memberships went on sale late. 
 

people were buying memberships without any real information out there that tells you what you get for it and I don’t mean 15% off food at Shearers

 

Memberships are not only more expensive they are now unlimited and there for the actual value in the membership is a lot less. There could be any number of people in the ballots

 

and now not only can you not choose where to sit you can’t set a price limit and in these times that can be a really worry for people and then apparently it turns out if u get the highest price ticket you can’t even back out of it. So be prepared to pay the max or don’t enter the ballot

 

Also absolutely no thought of kids, the elderly or the infirm.

 

it’s a complete shit show and let’s say it like it is if this was done under Ashley the outrage would be 10 fold. The club/pif have a lot of goodwill but people are rightfully angry
 

 

[Kid Icarus]

It's all very

 

[Matt1892]

13 minutes ago, Kid Icarus said:

It wouldn't surprise me if they're either breaking existing legislation on accessibility or they'd be liable if anyone took it further. They're essentially discriminating.

The argument would have to be that it was indirect discrimination but I don’t think it would be, the club would say there is no obligation on the individual to buy the ticket if they were not happy with the location. 

[TheGuv]

Just now, Matt1892 said:

The argument would have to be that it was indirect discrimination but I don’t think it would be, the club would say there is no obligation on the individual to buy the ticket if they were not happy with the location. 

It charges the card on successful ballot though doesn’t it?

[Whitley mag]

ToonDawg absolutely nails it in this exchange with Burnsie. 

 

The biggest gripe with club pre takeover was that they didn’t listen, they’ve made a cock up here undoubtedly, let’s hope they put it right which I’m confident they will.

 

 

[patrone]

I remember down the quayside years ago they had these random dodgy vans with, usually, a bit of a wide boy salesman, offering mystery boxes for a set fee of like £10. What's inside COULD be worth more, and they had examples on show, or it could be just junk, you had no say in what one you got.

 

This shambles reminds me of that

 

[Kid Icarus]

Just now, Matt1892 said:

The argument would have to be that it was indirect discrimination but I don’t think it would be, the club would say there is no obligation on the individual to buy the ticket if they were not happy with the location. 

I imagine they'd say something about the lift, but in a world where fan's are customers you're probably right on that one as well.

[Matt1892]

Just now, TheGuv said:

It charges the card on successful ballot though doesn’t it?

My understanding is the purchase from the draw isn’t mandatory, as in if you do not want the seat then you didn’t have to have it even if you are in the draw.

[gdm]

2 minutes ago, Matt1892 said:

My understanding is the purchase from the draw isn’t mandatory, as in if you do not want the seat then you didn’t have to have it even if you are in the draw.

Again, something that hasn’t been made clear unless I missed it 

[patrone]

4 minutes ago, Matt1892 said:

My understanding is the purchase from the draw isn’t mandatory, as in if you do not want the seat then you didn’t have to have it even if you are in the draw.

seems they take the money asap, then  you'd have to argue the toss

 

https://www.nufc.co.uk/news/latest-news/membership-ballot-for-aston-villa-tickets-opens-on-wednesday/

 

"Once the deadline date has passed for ballot registrations, the ballot will be drawn randomly. The member applicants who are successful in the ballot will automatically have their credit/debit card payment charged for the total cost of ticket(s) allotted. Each successful applicant (and, in the case of a successful group application, the lead applicant submitting on behalf of the group) will receive a confirmation email.

If your payment is not successful the box office will contact you. You will then have 24 hours to complete payment following initial contact. If payment is not received by this time, the tickets will be re-balloted and allocated to another eligible supporter."

[gbandit]

Don’t want to jump to conclusions but this ticket situation has left a bitter taste in my mouth. Think the high of last season was a bit of a fantasy world how everything went our way. We haven’t really seen hard times under this ownership but we will at some point. I just want to enjoy football, with as little of the business bullshit infecting my experience of it. I know that’s extremely hypocritical and also impossible but I’m trying to block out who the owners are as much as I can 

[Doctor Zaius]

It is and it isnt the fault of the 'new owners'. Its more to do with the decentralized, hands off system they've implemented. They've brought in Ashworth to deal with the football, Eales as CEO, Silverstone as commercial etc. While PIF have final say, they've clearly given a fair bit of autonomy to those they've brought in to run the club on the basis that they succeed in their remit, or they're off. 

 

Clearly they've brought in Silverstone with the task of growing the clubs revenue through commercial means. Now this cunt isnt going to give the first fuck about atmosphere, he isnt going to give a fuck about your grandad who cant sit in level 7 and he certainly isnt going to give a fuck about no cost of living crisis. The only thing he's arsed about is his job - increasing revenue. So, given that we're assuming he's done a good job for the owners of Arsenal, he's went back to what he's done before and plonked Arsenals ticketing system on to us. Shite for us, hopefully shite for the club but thats not what he'll think. 

 

Company people making business decisions. 

[Tsunami]

I hope some pretty serious questions are being asked behind the scenes about the decision to go digital, the roll out and how it will affect fans.

 

Some of the hoops to jump through and restrictions are an absolute joke. I’m told if you want a paper ticket you have to collect it from the ticket office 2 days before the match? If that’s right then vulnerable ST holders are seemingly being chased out of the club.

 

I can see chaos at the Villa game.

[Stifler]

2 hours ago, Hovagod said:

I have asked this again and again about the Trust and True Faith? I was wholly disengaged at the time, but am I right in thinking they encouraged others to get rid of their season tickets while keeping hold of their own? And promised consultation with the club and new owners about loyalty points that they were quite obviously in no way placed to guarantee? Almost have to admire the moxie really.

The trust never ever encouraged a boycott, they got so much flak for this because people kept saying that they should.

Of course now history is being re-written and people are claiming the trust encouraged a boycott whilst it’s members never bothered.

 

I don’t know about True Faith though as I don’t keep up to date with their guff.

 

The Magpie group did however encourage a boycott due to the demand placed on them by fans to do so.

[AJ9]

1 hour ago, gdm said:

No it’s a fucking shambles.
 

Memberships went on sale late. 
 

people were buying memberships without any real information out there that tells you what you get for it and I don’t mean 15% off food at Shearers

 

Memberships are not only more expensive they are now unlimited and there for the actual value in the membership is a lot less. There could be any number of people in the ballots

 

and now not only can you not choose where to sit you can’t set a price limit and in these times that can be a really worry for people and then apparently it turns out if u get the highest price ticket you can’t even back out of it. So be prepared to pay the max or don’t enter the ballot

 

Also absolutely no thought of kids, the elderly or the infirm.

 

it’s a complete shit show and let’s say it like it is if this was done under Ashley the outrage would be 10 fold. The club/pif have a lot of goodwill but people are rightfully angry
 

 

Fucking word.

[Wandy]

I'm actually shocked at my own reaction to this and how much it has completely pissed me off. Not only at the club's actions but also the appallingly smug reaction to it from some of our fanbase. I might cool down over the coming days but right now it's killed any enthusiasm I had for the coming seaaon. If I dont feel on the same page as the club and our own support then I'm wondering what's the point of it all.

[gbandit]

Just now, Wandy said:

I'm actually shocked at my own reaction to this and how much it has completely pissed me off. Not only at the club's actions but also the appallingly smug reaction to it from some of our fanbase. I might cool down over the coming days but right now it's killed any enthusiasm I had for the coming seaaon. If I dont feel on the same page as the club and our own support then I'm wondering what's the point of it all.

I share some of these feelings but I’ve not seen the smugness, is it all on social media? Because on here the ticketing decisions have been absolutely torn to shreds