FINALLY THE BIGGEST SAGA OF THE TAKEOVER IS AT AN END.#CANS #CANSFORDAYS :indi: :indi: :indi:
Ameritoon[/member]
As some of you doubtless know, a significant development in the takeover was first detailed by the telegraph on the 29th March 2020. Unfortunately the article was behind a paywall so in order to read it and share it with the forum I signed up for a free 14 day trial with the Telegraph. With the simple intention of reading the article then cancelling my sub. What follows is a cautionary tale of immense personal stress and perserverance....
On getting my trial and copying and pasting the article I then tried to cancel my subscription. The my account section on the Telegraph Online allows you to view your subscription but not cancel it. Nowhere in the my account section does it tell you how to cancel. Hidden deep within the terms and conditions for subscriptions I found the following:
Not wanting to be on the hook for 6 months I became somewhat wary about this way of operating.
Further squirrreled away was how to cancel.
The text addition is a little nod to Ameritoon who has had the same issue as me. For posterirty the number to call has been down since I took out the initial subscription. It remains down to date.
The game was afoot, I kick things off with this on the 29th March.
So far so good. No response by the 7th April. Try the phone again which remains down so I try another address.
I then try a different address on their contact us page.
April 7th still well within my 14 days which expires on 13th April. Automated response.
This subscriptions support link does not give you any option to cancel your subscription....this becomes a theme.
April 9th another Automated response and the shotclock is ticking towards April 13th
Here's those ever so helpful links they keep referring me to.
Again the manage my subscription link does not let you cancel....we roll past the shot clock on the 13th of April and we wait.....
Captains log, stardate April 17th
Im finally thinking thank fuck this is getting sorted. Turns out that this post was basically this guy ready to send me back to the ranch:
BECAUSE
When we follow the link to cancel here's the options....
Their response....
Back to waiting......
21st April thinking my telegraph email is confirmation of my cancellation...
Fairly standard so far... scrolling down to the same 'helpful' links
Continuing down to the bottom of the email.....
Calm it down.
AND THEN
27th APRIL 2020 a day that will live in infamy
Had hoped that this post would be catharthic. It wasn't. I would urge everyone to stay well clear.