Astroblack Posted March 21, 2015 Share Posted March 21, 2015 I used to work at a bank and we had something similar in reference to customer service: SHINE. Smile, Handshake, can't remember the I, say your Name and use theirs, and E for eye contact. Anyway, when you actually put it into practice, it worked 90% of the time. People can be dicks and have their guard up and using that would actually make them pleasant to be around. It's all about application and belief sometimes. Link to post Share on other sites More sharing options...
Ronaldo Posted March 21, 2015 Share Posted March 21, 2015 Introduce? Link to post Share on other sites More sharing options...
Astroblack Posted March 21, 2015 Share Posted March 21, 2015 I think that's the one. Link to post Share on other sites More sharing options...
wacko Posted March 21, 2015 Share Posted March 21, 2015 Brenton Rodgers - what an utter bell-end! "He talked Balitelli through what Rodgers describes as his CORE principles. Commitment, Ownership, Responsibilities, Excellence. He explained in more detail what each one means. How a player had to take ownership of his role and responsibility for his own destiny. He scribbled a picture of a man with a crown on his head; because everyone is the king of their own destiny. He explained that the application of these four principles was the way to achieve consistency, comparing it to the role of a neuro surgeon whose fifth operation of the day needed to be every bit as good as his first" It makes me cringe to listen to him, like, but I can't be the only one that hears this kind of shite at work all the time, too. God, no. When they start my brain turns off and my ears fold in for self-protection. I can spend hours in pointless meetings and emerge with no idea what happened other than I lost half a day. It's like the Bermuda fucking Triangle in those rooms. I've got two of them next week ffs. I'm not allowed to stop listening because I'm usually the only one there or I have to translate the shit into English so they can inflict it on exponentially more people I occasionally get called upon to proofread emails they want to send out across the globe. I always point out that the first three paragraphs say literally nothing, and they always respond that this is exactly as intended. It's like a corporate Wadsworth Constant. I swear, if anyone from corporate at this company accidentally sent an email with important information in the first 200 words, it would sink without a trace because everyone's habituated to ignoring the first 3 paragraphs of any missive from corporate. Link to post Share on other sites More sharing options...
newsted Posted March 21, 2015 Share Posted March 21, 2015 Brenton Rodgers - what an utter bell-end! "He talked Balitelli through what Rodgers describes as his CORE principles. Commitment, Ownership, Responsibilities, Excellence. He explained in more detail what each one means. How a player had to take ownership of his role and responsibility for his own destiny. He scribbled a picture of a man with a crown on his head; because everyone is the king of their own destiny. He explained that the application of these four principles was the way to achieve consistency, comparing it to the role of a neuro surgeon whose fifth operation of the day needed to be every bit as good as his first" It makes me cringe to listen to him, like, but I can't be the only one that hears this kind of shite at work all the time, too. God, no. When they start my brain turns off and my ears fold in for self-protection. I can spend hours in pointless meetings and emerge with no idea what happened other than I lost half a day. It's like the Bermuda fucking Triangle in those rooms. I've got two of them next week ffs. I'm not allowed to stop listening because I'm usually the only one there or I have to translate the shit into English so they can inflict it on exponentially more people I occasionally get called upon to proofread emails they want to send out across the globe. I always point out that the first three paragraphs say literally nothing, and they always respond that this is exactly as intended. It's like a corporate Wadsworth Constant. I swear, if anyone from corporate at this company accidentally sent an email with important information in the first 200 words, it would sink without a trace. Wait, you hold one-man meetings you don't want to be in? Couldn't you...just adjourn them and go to the pub? You'd just have to agree that with your other self. And there might be pies Link to post Share on other sites More sharing options...
wacko Posted March 21, 2015 Share Posted March 21, 2015 The only one there apart from the manager producing said manager-speak. When corporate decides to roll out whatever globally, I have to role-play the presentation/introduction with them 10 times until they feel confident enough to stand up and do the whole thing in English in front of 20 people like you who aren't listening anyway. Link to post Share on other sites More sharing options...
newsted Posted March 21, 2015 Share Posted March 21, 2015 The only one there apart from the manager producing said manager-speak. When corporate decides to roll out whatever globally, I have to role-play the presentation/introduction with them 10 times until they feel confident enough to stand up and do the whole thing in English in front of 20 people like you who aren't listening anyway. Hm? Yeah, we'll do that, going forward. Link to post Share on other sites More sharing options...
wacko Posted March 21, 2015 Share Posted March 21, 2015 Invigorating to see that our proactive, KPI-driven approach has engendered a response on the part of our invaluable team players that is characterised by significantly improved acceptance metrics vis-a-vis potential resistance points. Link to post Share on other sites More sharing options...
Peppe Posted March 22, 2015 Share Posted March 22, 2015 Haven't read this thread for ages so it might have been talked about before, but what has happened to Enrique? Is he injured or just not good enough? Link to post Share on other sites More sharing options...
biggs Posted March 23, 2015 Share Posted March 23, 2015 perfect storm the scum lose to there biggest rivals and captain fantastic fucks up big time in his last encounter against them Link to post Share on other sites More sharing options...
themanupstairs Posted March 23, 2015 Share Posted March 23, 2015 The interview where he apologized after the match was as insincere as any I've seen. Link to post Share on other sites More sharing options...
Stifler Posted March 24, 2015 Share Posted March 24, 2015 Out if the game against us now isn't he? Link to post Share on other sites More sharing options...
Ronaldo Posted March 24, 2015 Share Posted March 24, 2015 He wouldn't have played anyway. Link to post Share on other sites More sharing options...
Beren Posted March 24, 2015 Share Posted March 24, 2015 perfect storm the scum lose to there biggest rivals and captain fantastic fucks up big time in his last encounter against them Good question, think he was in favour prior to an injury. Link to post Share on other sites More sharing options...
Beren Posted March 24, 2015 Share Posted March 24, 2015 Oops, meant to quote Peppe. Link to post Share on other sites More sharing options...
jdckelly Posted March 24, 2015 Share Posted March 24, 2015 not sure he was that much in favour tbh, I don't think he's injured atm and he's barely played this season Link to post Share on other sites More sharing options...
U2 Posted March 24, 2015 Share Posted March 24, 2015 Out if the game against us now isn't he? They're genuinely better without him. Link to post Share on other sites More sharing options...
Neil Posted March 24, 2015 Share Posted March 24, 2015 Out if the game against us now isn't he? They're genuinely better without him. They have been for a good couple of years now. Sadly they've now caught onto this and realised Captain Fantastic launching diagonal 60 yard balls out of play for a throw-in and shooting from 30 yards at every opportunity doesn't work. The game against Basel earlier in the season sticks in my head - he scored a great free kick but thought that and being Mr Liverpool gave him carte blanche to shoot from anywhere; total greed. Link to post Share on other sites More sharing options...
Klaus Posted March 24, 2015 Share Posted March 24, 2015 Skrtel denies charge of violent conduct. Is he taking the piss Link to post Share on other sites More sharing options...
midds Posted March 24, 2015 Share Posted March 24, 2015 Skrtel denies charge of violent conduct. Is he taking the piss What's the benefit of admitting it? No incentive and you may as well take a chance and argue your case, the Evans/Cisse thing demonstrated that nicely. Link to post Share on other sites More sharing options...
Klaus Posted March 24, 2015 Share Posted March 24, 2015 Skrtel denies charge of violent conduct. Is he taking the p*ss What's the benefit of admitting it? No incentive and you may as well take a chance and argue your case, the Evans/Cisse thing demonstrated that nicely. I thought it was different in cases of violent conduct, perhaps not? Link to post Share on other sites More sharing options...
Neil Posted March 25, 2015 Share Posted March 25, 2015 3 game ban. Link to post Share on other sites More sharing options...
Tiresias Posted March 25, 2015 Share Posted March 25, 2015 it really bugs me that they never do seem to add on any extra punishment for spurious appeals Link to post Share on other sites More sharing options...
LoveItIfWeBeatU Posted March 25, 2015 Share Posted March 25, 2015 Should add to his ban for posting a picture of three clowns on his Instagram account. Thinks he's clever. http://www.bbc.co.uk/sport/0/football/32051599 Link to post Share on other sites More sharing options...
midds Posted March 25, 2015 Share Posted March 25, 2015 #prayformartin Link to post Share on other sites More sharing options...
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