Shays Given Tim Flowers Posted July 26, 2023 Share Posted July 26, 2023 The book.NUFC website seemed to log me out and when I go to log in it’s back to the queue Link to post Share on other sites More sharing options...
Shays Given Tim Flowers Posted July 26, 2023 Share Posted July 26, 2023 Well after much fucking around I have gotten it sorted. Deeply unpleasant way to spend 2 hours. Link to post Share on other sites More sharing options...
JP Posted July 26, 2023 Share Posted July 26, 2023 33 minutes ago, Shays Given Tim Flowers said: Well after much fucking around I have gotten it sorted. Deeply unpleasant way to spend 2 hours. Atrocious website isn't it! Link to post Share on other sites More sharing options...
TBG Posted July 26, 2023 Share Posted July 26, 2023 To be fair, I've never known a ticketing website to be anything but utter trash when massively in demand tickets etc go on sale. Link to post Share on other sites More sharing options...
Rafalove Posted July 26, 2023 Share Posted July 26, 2023 1 hour ago, SteV said: There’s 70k browsers in the queue, not 70k people. Be somewhere between 10-15k people at a guess. How can anyone possibly guess, how many people are in the queue and how many have multiple browsers open? Link to post Share on other sites More sharing options...
NEEJ Posted July 26, 2023 Share Posted July 26, 2023 3 minutes ago, Rafalove said: How can anyone possibly guess, how many people are in the queue and how many have multiple browsers open? They just did. Link to post Share on other sites More sharing options...
Nexumaster Posted July 26, 2023 Share Posted July 26, 2023 Two letters for them: U and X. I still can't tell if I have the membership or not. No email or even anything coming up in my bank account to say a payment is pending. Site needs a full redesign and a thorough plan to make it simply to navigate and understand. Link to post Share on other sites More sharing options...
frankpingel Posted July 26, 2023 Share Posted July 26, 2023 3 minutes ago, Nexumaster said: Two letters for them: U and X. I still can't tell if I have the membership or not. No email or even anything coming up in my bank account to say a payment is pending. Site needs a full redesign and a thorough plan to make it simply to navigate and understand. Off the back of your post I checked my bank and £37 is pending. No email from club though. Link to post Share on other sites More sharing options...
Stifler Posted July 26, 2023 Share Posted July 26, 2023 In my experience, for in demand bookings, the email confirmation comes later on in the day, probably be between 6-9 tonight. Link to post Share on other sites More sharing options...
SteV Posted July 26, 2023 Share Posted July 26, 2023 13 minutes ago, Rafalove said: How can anyone possibly guess, how many people are in the queue and how many have multiple browsers open? With anything close to being considered ‘accurate’ they can’t really, but just going off how things panned out for actual tickets last season, that would be my incredibly speculative guess. Link to post Share on other sites More sharing options...
mattypnufc Posted July 26, 2023 Share Posted July 26, 2023 I got my confirmation email an hour or so after buying the memberships Link to post Share on other sites More sharing options...
Stifler Posted July 26, 2023 Share Posted July 26, 2023 13 minutes ago, Nexumaster said: Two letters for them: U and X. I still can't tell if I have the membership or not. No email or even anything coming up in my bank account to say a payment is pending. Site needs a full redesign and a thorough plan to make it simply to navigate and understand. It’s obviously a legacy of Ashley, but how they don’t have an app/decent app is beyond me. Could have all your details to hand on there, buy tickets, memberships, merchandise, even match day food & drinks on there. Allow Apple Pay & Google Pay. Your ticket details saved on there. Team up with someone like Flash scores to offer score updates for all our squads on there. News and media/NUFCTV content etc. Simplest thing to do. Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted July 26, 2023 Share Posted July 26, 2023 It’s the right thing to do but it’s not simple, quick or cheap. I’m sure they will do once they’ve revamped all the relevant departments. Link to post Share on other sites More sharing options...
Nexumaster Posted July 26, 2023 Share Posted July 26, 2023 Just now, Stifler said: It’s obviously a legacy of Ashley, but how they don’t have an app/decent app is beyond me. Could have all your details to hand on there, buy tickets, memberships, merchandise, even match day food & drinks on there. Allow Apple Pay & Google Pay. Your ticket details saved on there. Team up with someone like Flash scores to offer score updates for all our squads on there. News and media/NUFCTV content etc. Simplest thing to do. Hopefully something like that is in the works with a proper dev company! Link to post Share on other sites More sharing options...
Mag3.14 Posted July 26, 2023 Share Posted July 26, 2023 6 minutes ago, Nexumaster said: Hopefully something like that is in the works with a proper dev company! This is what concerns me about the new digital ticketing mechanism/app - it and the supporting infrastructure will need to be a lot more robust than the current web site. Hopefully they'll have a successful 3rd party handling this for them Link to post Share on other sites More sharing options...
OCK Posted July 26, 2023 Share Posted July 26, 2023 40 minutes ago, Nexumaster said: Two letters for them: U and X. I still can't tell if I have the membership or not. No email or even anything coming up in my bank account to say a payment is pending. Site needs a full redesign and a thorough plan to make it simply to navigate and understand. Membership appeared after buying it, but I had to say I wanted to buy another membership to see it. It took about 2 hours for the bank to show payment had been taken. Link to post Share on other sites More sharing options...
SteV Posted July 26, 2023 Share Posted July 26, 2023 23 minutes ago, Mag3.14 said: This is what concerns me about the new digital ticketing mechanism/app - it and the supporting infrastructure will need to be a lot more robust than the current web site. Hopefully they'll have a successful 3rd party handling this for them It’s the same company that do Man City’s apparently Link to post Share on other sites More sharing options...
Mag3.14 Posted July 26, 2023 Share Posted July 26, 2023 24 minutes ago, SteV said: It’s the same company that do Man City’s apparently Seems the company, SeatGeek, are well established in the premier league (their uk md used to run the NUFC ticket office in the past apparently!) - Hopefully it will be a smooth transition Link to post Share on other sites More sharing options...
mighty__mag Posted July 26, 2023 Share Posted July 26, 2023 I think it's a good indicator that 80k queueing for a membership (plus previous seasons) is perhaps the start of looking at a capacity increase. I'm pretty sure over 100k were chasing the 1k season tickets when they were up for grabs. The demand is growing. Makes you wonder what capacity they could consider, or simply move? Link to post Share on other sites More sharing options...
Nexumaster Posted July 26, 2023 Share Posted July 26, 2023 42 minutes ago, OCK said: Membership appeared after buying it, but I had to say I wanted to buy another membership to see it. It took about 2 hours for the bank to show payment had been taken. Yeah, have just had the confirmation email now. I'm just an impatient git who expects all major sites to have been designed/built well Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted July 26, 2023 Share Posted July 26, 2023 Think the money issue is more to do with the bank, I got a notification in 2 seconds from Starling. Link to post Share on other sites More sharing options...
SteV Posted July 26, 2023 Share Posted July 26, 2023 6 minutes ago, mighty__mag said: I think it's a good indicator that 80k queueing for a membership (plus previous seasons) is perhaps the start of looking at a capacity increase. I'm pretty sure over 100k were chasing the 1k season tickets when they were up for grabs. The demand is growing. Makes you wonder what capacity they could consider, or simply move? There wasn’t anywhere near 80k people in the queue. So many multiple browsers being used that looking at queue numbers in isolation is fairly worthless. Link to post Share on other sites More sharing options...
AyeDubbleYoo Posted July 26, 2023 Share Posted July 26, 2023 (edited) Yeah, and then if you rejoin later you get another number at the back. I had 40 queue numbers. I do think we need an 75-80k stadium though, much better to have some empty seats than not be able to get in (IMO). Edited July 26, 2023 by AyeDubbleYoo Link to post Share on other sites More sharing options...
Doctor Zaius Posted July 26, 2023 Share Posted July 26, 2023 Wonder if they'll release how many members we have. Someone mentioned 8-10K going to sale for members but surely its more? Whats a match day look like? 30K ST holders, 3k Away fans, 1K General sale, 10K Members. That leaves another ~8K, that cant all be for corporate/other? Link to post Share on other sites More sharing options...
Whitley mag Posted July 26, 2023 Share Posted July 26, 2023 (edited) 29 minutes ago, SteV said: There wasn’t anywhere near 80k people in the queue. So many multiple browsers being used that looking at queue numbers in isolation is fairly worthless. Maybe not, but even if 40k we’re in queue I bet there’s a fair proportion buying 2 or more memberships. It’s not unreasonable to think they’ve flogged 80k memberships today and the likes of me haven’t even bothered yet. Edited July 26, 2023 by Whitley mag Link to post Share on other sites More sharing options...
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